Quality Assurance Team Lead - Columbus, United States - EssilorLuxottica

Description

GENERAL FUNCTION

The Quality Assurance Team Lead is responsible for assisting the Quality Supervisors in the achievement of business goals such as quality, productivity, breakage and costs by providing direction to Quality Techs 1 and 2 and in consultation with Production managers and Supervisors.

Ensuring the Quality System function and development of assigned QS associates.

MAJOR DUTIES AND RESPONSIBILITIES

Sets work schedules, provides training and coaching, conducts performance evaluations and sets departmental goals and expectations in accordance with the goals of the facility.

Leads in the identification of quality, process, workflow and personnel concerns and works to resolve these quickly according to company policy, practice, and guidelines.

Facilitates team workflow management, workforce scheduling, and team member placement to ensure the department, facility, and organizational goals are met or exceeded.

Utilizing the Quality Managements System and ISO9001 standards - conducts, leads and implements the appropriate process audits; the audits will identify the need for the appropriate containment, corrective, and preventive actions, which minimize or eliminate process deviations and non-conforming product results.

Facilitates data collection, summary and analysis to support problem solving activities that will lead to root cause problem solving, team building strategies, process control methods, and continuous improvement actions in order to meet or exceed the facility key internal and external operating metrics.

Leads personnel and activities associated with Inbound Inspection to ensure timely and accurate receipt, review, and disposition of identified purchased products.

Interviews and plans appropriate training for new team members

Interacts with associates to establish rapport with team members, takes an interest in the individual and their work and obtains knowledge of workplace issues.

Lead team members' performance and discipline issues in a timely manner. Evaluates performance expectation plans (30/60/90 days, mid-year, and year-end) with team members to meet individual goals and facility objectives.
Communicates business needs, schedule changes, process problems, success stories, etc.
Maintains adherence to company policies, safety standards and good housekeeping practices.
Assumes additional responsibilities and performs special projects as needed or directed.

BASIC QUALIFICATIONS
Bachelor's degree or equivalent experience
2+ years supervisory or management experience
5+ years' experience in Quality Control
Proficiency in MS Office
Knowledge and understanding of Statistical Process Control including trend analysis
Knowledge and understanding of Lean Manufacturing principles and concepts
Advanced problem solving skills
Good knowledge of optical theory and hands-on application
Good technical knowledge of lab process
Excellent Supervisory and leadership skills
Excellent verbal and written communication skills
Competent in PC skills and the use of statistical information
Ability to work with peers and upper level management

PREFERRED QUALIFICATIONS
Six Sigma Green Belt or Black Belt
Certified Quality Engineer
Optical Training/Certification
3+ years optical manufacturing lab experience
ISO9001 Lead Auditor Certified

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