Customer Service Representative - Ringwood, United States - John To Go

Description

Job Description

Job Description

********THIS IS NOT A REMOTE POSITION********

We are looking to add a few energic Customer Service reps to our team in Ringwood, NJ

Job Summary: The Customer Service Rep will take calls from customers and help them order products and services.

Duties/Responsibilities:
· Takes calls in the call center and takes customers orders.

· Creates Quotes, Converts quotes to orders, and Follows up with customers on needs.

· Works with operations teams to schedule deliveries and pickups.

· Assist customers in reconciling site orders and ensuring rental orders are correct.

· Research customer discrepancies

· Collaborates with the Customer Service Manager on business improvement projects.

· Performs other related duties as assigned.

Required Skills/Abilities:
· Excellent verbal and written communication skills.

· Proficient in Microsoft Office Suite or related software.

· Ability to operate related office equipment, such as computers, 10-key calculator, and copier.

· Ability to work independently and in a fast-paced environment.

· Ability to anticipate work needs and interact professionally with customers.

· Excellent organizational skills and attention to detail.

Bilingual in Spanish is a plus

Education and Experience:
· High school diploma or equivalent required

· At least one year of related experience required.

Job Type: Full-time

Salary: $ $24.00 per hour

Benefits:

• Dental Insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: One location - NOT A REMOTE POSITION

********THIS IS NOT A REMOTE POSITION********

Company DescriptionSince 2004, John To Go Inc has been in the porta john rentals business as a number one shop servicing all waste and Porta John Rental needs with portable toilets in NJ and the tri-state areas.

We have always kept the company with the idea of being big enough to compete with the big players and providing you with every part of what you may ever need to be your only company for all your waste needs, yet small enough that we are hands-on in providing you an unprecedented experience in service and equipment.

Company Description

Since 2004, John To Go Inc has been in the porta john rentals business as a number one shop servicing all waste and Porta John Rental needs with portable toilets in NJ and the tri-state areas.\r
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We have always kept the company with the idea of being big enough to compete with the big players and providing you with every part of what you may ever need to be your only company for all your waste needs, yet small enough that we are hands-on in providing you an unprecedented experience in service and equipment.