Event Staff Supervisor - Amherst, Massachusetts, United States
3 hours ago
Job description
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
As a Event Staff Supervisor you will play a key leadership role in delivering a safe, friendly, and memorable experience for every guest. You will oversee and support team members in various roles—including ushers, ticket scanners, greeters, and concourse customer service staff—while ensuring that each area of the arena operates smoothly and efficiently. Your responsibilities include training, coaching, and supervising staff, responding to guest concerns, and maintaining high service standards across all touchpoints. With a strong focus on safety, communication, and guest satisfaction, you'll help create an atmosphere where fans feel welcome, informed, and excited to return.
This role pays an hourly rate of $16.00-$17.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
- Provide direction, oversight, and supervision of the Event Staff employees.
- Provide training, coaching and supervision of "Potential Supervisors."
- Responsible for general set-up and break-down of customer access areas in addition to "building walk" responsibilities
- Function room and after-hours coverage, as needed.
- Provide the primary level of guest assistance in the seating area.
- Required to have a thorough knowledge of building policies, procedures and event requirements.
- Provide access control, crowd management and ensure the venue is safe for guests.
- Direct guests and provide venue information.
- Act upon all comments/complaints in a prompt and friendly manner.
- Complete appropriate reports when necessary
- Ensure a safe and fun environment for all guests, staff and performers.
- Event Staff employee uniform laundry/equipment responsibilities including inventory.
- Other duties as assigned.
Qualifications
- Holiday, weekend and night availability
- Must be 18 years of age or older
- Must possess a minimum of 1-2 years experience supervising events.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Similar jobs
As an Event Staff Supervisor you will play a key leadership role in delivering a safe, friendly, and memorable experience for every guest. · ...
1 month ago
As a Event Staff Supervisor you will play a key leadership role in delivering a safe, friendly, and memorable experience for every guest. You will oversee and support team members in various roles—including ushers, ticket scanners, greeters, and concourse customer service staff—w ...
1 month ago
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. · ...
1 month ago
+Oak View Group is seeking an Event Staff Supervisor to oversee team members in various roles, including ushers, ticket scanners, greeters, and concourse customer service staff. · +Provide direction, oversight, and supervision of the Event Staff employees. · Provide training, coa ...
3 weeks ago
+In the Developmental Services' Independent Living Services program · +Overseeing the daily operations of assigned caseloadProviding crisis intervention and emergency servicesEnsuring implementation of treatment plans · +<ul style= ...
1 month ago
We are seeking a Staff Supervisor to lead our Respite Program. This role requires supervising daily clinical operations and supporting team members. The ideal candidate will oversee assessments, treatment planning and aftercare while managing medication administration processes. ...
1 month ago
As a Staff Supervisor in our Respite Program, you'll play a vital leadership role in supervising daily clinical operations, supporting team members and ensuring individuals receive effective and compassionate care. You'll oversee assessments treatment planning and aftercare while ...
1 week ago
As a Staff Supervisor in our Respite Program, you'll play a vital leadership role in supervising daily clinical operations, supporting team members, and ensuring individuals receive effective and compassionate care. · ...
1 week ago
This sub-department is mainly responsible for the conversion of the arena between events. Operations supervisors also works during athletic games and events to ensure all physical, technical and mechanical aspects run smoothly. · Routinely signs up for shifts offered. · Able to c ...
1 month ago
· Oak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes th ...
1 day ago
This sub-department is mainly responsible for the conversion of the arena between events. · ...
1 week ago
The Central Energy Plant Supervisor is a full-time, year-round position responsible for managing and supervising Amherst College's Central Energy Plant. The supervisor will oversee the safe and efficient operation of the plant, including maintenance, repair, planning, scheduling ...
1 month ago
This position assists with ensuring the health and wellbeing of residents by providing housekeeping support. · Maintain cleanliness of general areas and assigned rooms of residents. · Help move personal belongings of residents and clean and disinfect floor, furniture, bed and bat ...
1 month ago
We are seeking a compassionate and reliable Cook to help create a welcoming environment for our valued residents. · Review menus and production sheets to determine food quantities needed for regular, mechanically altered and other special diet needs. · Prepare specified food item ...
1 month ago
This sub-department is mainly responsible for the conversion of the arena between events, including changing over to and from hockey, basketball, concerts, orientations, and any other events that take place in the Mullins Center.Operations supervisor must have completed several c ...
1 month ago
Amherst College invites applications for the Dining Hall Supervisor position. · The Dining Hall Supervisor is a full-time, year-round position responsible for serving as manager on duty, · including working closely with the staff to ensure all standards are followed, · providing ...
1 week ago
The Dining Hall Supervisor position at Amherst College involves supervising staff, providing operational supervision, and ensuring food safety standards. · Supervise staff including casual and student employees · Provide operational supervision both directly and in conjunction wi ...
1 week ago
+ Under the direction of the Dining Room Supervisor, + + Follows established order and style of service while serving in the Main Dining Room and at special functions. Performs assigned side duties. + + Maintains a clean, neat appearance.+ Demonstrates ability to courteously ser ...
1 week ago
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. · ...
1 week ago
Elderwood at Amherst Skilled Nursing Facility — Where Care Meets Community. Are you a passionate Physical Therapist who thrives on variety, connection and truly making a difference? We are looking for a Full-Time Float PT to bring joy healing and energy to our residents across de ...
2 weeks ago