Customer Application Engineer - Boston, MA

Job Description Summary · You will be autonomous in generating technically convincing proposals and meeting customer expectation. In order to succeed, you will interact actively with other teams within Engineering, in the region and other organizations in the GE Vernova Steam Pow ...

Job description

Job Description Summary
You will be autonomous in generating technically convincing proposals and meeting customer expectation. In order to succeed, you will interact actively with other teams within Engineering, in the region and other organizations in the GE Vernova Steam Power Business e.g. Sales, Project Management, Manufacturing, Field Service and Supply chain.

Job Description

• Perform technical proposals for generator upgrades including stator rewinds, field rewinds, replacement fields, uprate studies, reliability studies and others
• Attend calls to determine customer technical needs
• Determine the hardware scope of supply, electromagnetic performance uprate coordination, input data for cycle and costing, and create a technical portion of the commercial proposal.
• Support and coordinate with interfacing organizations such as Commercial Operations, Sales, Design Engineering, Service Managers, Manufacturing, Supply chain, Project Management, Field Service and other groups
• Support and coordinate external customer meetings and resolve customer technical questions and issues (including clarifications and exceptions within the bid specification)
• Performs the Tender Engineering process steps of Technical risk assessment (TRA) – delivering a Technical Risk List (TRL) and Tender Design Review (TDR)
• Continuous improvement of technical tendering processes
• Assess quality of information given and ask pertinent questions to stakeholders.
• Offer new solutions to problems outside of set parameters and construct and provide recommendations.
• Use internal and some external sources outside of own function to help arrive at a decision.
• Communicate complex concepts and influence others' opinions on specific topics.

Required Qualifications

• Bachelor's degree in a technical field with a minimum of 5 years of experience in a technical environment
• Knowledge of large turbo generators

Desired Qualifications

• Commercial awareness to also consider non-technical boundary conditions
• Strong oral and written communication skills
• Strong interpersonal skills
• Demonstrated ability to analyze and resolve problems
• Ability to document, plan, market, and execute tenders.

If Contracted In Canada
You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation.
Vous serez autonome pour générer des propositions techniquement convaincantes et répondre aux attentes des clients. Pour réussir, vous interagirez activement avec d'autres équipes de l'ingénierie, de la région et avec d'autres organisations du secteur de l'énergie à vapeur de GE Vernova, par exemple les ventes, la gestion de projet, la fabrication, le service sur le terrain et la chaîne d'approvisionnement.

• Réaliser des propositions techniques pour la mise à niveau des générateurs, y compris le rembobinage du stator, le rembobinage sur site, le remplacement des champs, les études de mise à niveau, les études de Fiabilité, etc.
• Assister aux appels pour déterminer les besoins techniques des clients
• Déterminez l'étendue du matériel fourni, la coordination de l'amélioration des performances électromagnétiques, les données d'entrée pour le cycle et le calcul des coûts, et créez une partie technique de la proposition commerciale.
• Soutenir et coordonner avec les organisations d'interface telles que les opérations commerciales, les ventes, l'ingénierie de conception, les responsables de service, la fabrication, la chaîne d'approvisionnement, la gestion de projet, le service sur le terrain et d'autres groupes
• Soutenir et coordonner les réunions externes avec les clients et résoudre les questions et problèmes techniques des clients (y compris les clarifications et les exceptions dans le cahier des charges)
• Exécute les étapes du processus d'ingénierie des appels d'offres relatives à l'évaluation du risque technique (TRA), en fournissant une liste des risques techniques (TRL) et une révision de la conception de l'appel d'offres (TDR)
• Amélioration continue des processus d'appel d'offres techniques
• Évaluez la qualité des informations fournies et posez des questions pertinentes aux parties prenantes.
• Proposez de nouvelles solutions à des problèmes en dehors des paramètres définis, élaborez et fournissez des recommandations.
• Utilisez des sources internes et certaines sources externes extérieures à votre propre fonction pour vous aider à prendre une décision.
• Communiquez des concepts complexes et influencez l'opinion des autres sur des sujets spécifiques.

Qualifications Requises

• Baccalauréat dans un domaine technique avec un minimum de 5 ans d'expérience dans un environnement technique
• Connaissance des grands turbogénérateurs

Qualifications Souhaitées

• Sensibilisation commerciale à la prise en compte des conditions limites non techniques
• Solides compétences en communication orale et écrite
• Solides compétences interpersonnelles
• Aptitude démontrée à analyser et à résoudre les problèmes
• Capacité à documenter, planifier, commercialiser et exécuter des appels d'offres.

**Additional Information****
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided:
No

• This is a remote position

Application Deadline: June 01, 2026

For candidates applying to a U.S. based position, the pay range for this position is between $98,400.00 and $164, The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on February 04, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.