- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor upselling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
- High School Diploma required. Associate's degree is preferred.
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver's license is required for team members that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Hospitality
- Ownership
- Instills Trust
- Safety Conscious
- Action Oriented
- Tech Savvy
- Communicates Effectively
-
Encore Naples, United States Full timeJob Details · Description · Position Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operat ...
-
Group Sales Specialist
6 days ago
Marriott International, Inc Naples, United States**Additional Information** This position will act as the host for all group sales site visits · **Job Number** · **Job Category** Sales & Marketing · **Location** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · **Schedule** Full-T ...
-
Tennis Pro
1 day ago
Marriott International, Inc Naples, United States**Job Number** · **Job Category** Golf, Fitness, & Entertainment · **Location** The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Manageme ...
-
Retail Clerk
9 hours ago
Marriott International, Inc Naples, United States**Additional Information** Pay: $18.00/hour, uniformed position, Evening Shifts, weekends and holidays · **Job Number** · **Job Category** Retail & Gift Shops · **Location** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · **Schedu ...
-
Group Sales Liaison
1 week ago
Marriott International, Inc Naples, United States**Additional Information** Site Specialist for Sales · **Job Number** · **Job Category** Sales & Marketing · **Location** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocat ...
-
Honor Bar Attendant
1 day ago
Marriott International, Inc Naples, United States**Número de Empleo** · **Categoría de Empleo** Food and Beverage & Culinary · **Ubicación** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posició ...
-
Guest Arrival Expert
1 week ago
Marriott International, Inc Naples, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Po ...
-
Painter I
2 weeks ago
Marriott International, Inc Naples, United States**Número de Empleo** · **Categoría de Empleo** Engineering & Facilities · **Ubicación** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** ...
-
Club Level Attendant
1 week ago
Marriott International, Inc Naples, United States**Número de Empleo** · **Categoría de Empleo** Food and Beverage & Culinary · **Ubicación** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VER EN MAPA · **Horario** Part-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posició ...
-
Cook I
1 week ago
Marriott International, Inc Coco River, United StatesJob Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Prepare ...
-
Sushi Cook I
1 week ago
Marriott International, Inc Naples, FL, United StatesJob Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Maintai ...
-
Cook I
1 week ago
Marriott International, Inc Coco River, United StatesJob Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Prepare ...
-
Chef de Partie
1 week ago
Marriott International, Inc Coco River, United StatesAdditional Information Pastry · Job Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Managem ...
-
Pastry Cook I
1 week ago
Marriott International, Inc Naples, FL, United States nullJob Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Prepare ...
-
Club Level Attendant
1 week ago
Marriott International, Inc Coco River, United StatesJob Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Complet ...
-
Laundry Mechanic
2 days ago
Marriott International, Inc Naples, United StatesJob Number · Job Category · Engineering & Facilities · Location · The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States · VIEW ON MAP · Schedule · Full-Time · Located Remotely? · N · Relocation? · N · Position Type · Non-Management · POSITION SUMMARY ...
-
Group Sales Specialist
6 days ago
Marriott International, Inc Coco River, United StatesAdditional Information This position will act as the host for all group sales site visits · Job Number · Job Category Sales & Marketing · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remote ...
-
Group Sales Liaison
1 week ago
Marriott International, Inc Coco River, United StatesAdditional Information Site Specialist for Sales · Job Number · Job Category Sales & Marketing · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non ...
-
Baker I
2 days ago
Marriott International, Inc Naples, United StatesJob Number · Job Category · Food and Beverage & Culinary · Location · The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States · VIEW ON MAP · Schedule · Full-Time · Located Remotely? · N · Relocation? · N · Position Type · Non-Management · POSITION SUMM ...
-
Rooms Inspector
1 week ago
Marriott International, Inc Naples, FL, United StatesAdditional Information Housekeeping Rooms Inspector · Job Number · Job Category Housekeeping & Laundry · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position ...
Event Technician Audio Visual- Ritz Carlton Naples - Encore
Description
Position Overview
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.
Key Job Responsibilities
Equipment Operation
Deliver World Class Service
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.
Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders.
Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.