Description

Customer Service Representative Job Description

Job Title: Customer Service Representative

Job Summary: We are seeking a Customer Service Representative to join our team at Bar Harbor Bank & Trust. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional customer service and support.

Responsibilities:

• Assist customers in identifying their financial needs and recommend additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and contribute toward meeting branch goals in various categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Process transactions for customers in a prompt, efficient, courteous, and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

Requirements: High school diploma or better. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Company Benefits: Competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, and continuing education benefits.

Equal Opportunity Employer: Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability, and Protected Veteran.