Hybrid Virtual Access and Reimbursement Manager - San Diego - Inizio Engage

Description

Inizio Engage has a long-standing partnership with Boehringer Ingelheim, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

The Hybrid Virtual Access and Reimbursement Manager will provide education to HCPs staff of enrolled patients in HUB or specialty pharmacy network who have been

prescribed

our client's product. They will engage healthcare providers, and their staff to communicate and

educate on

patient benefit coverage, prior authorization processes, general payer policy

criteria

and affordability programs supporting the initiation of the products. They will have a solid understanding of the local,

regional

and national payer landscape. They will have

understand

of multiple data sets and actions will be influenced

b

the status of the patient in the journey to Rx fulfillment

.

There may be a possibility for the Individual to conduct an in-person HCP

office

interactions with staff, as

determined

by business needs.

This is your opportunity to join

Inizio

Engage and represent a top biotechnology company

What's

in it for you?

Competitive compensation

Excellent Benefits –

accrued

time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions

Generous performance-driven Incentive Compensation package

Competitive environment with company wide recognition, contests, and coveted awards

Exceptional company culture

Recognized as a Top Workplace USA 2021

Awarded a "Great Place to Work" award in 2022, 2023 & 2024

Fortune Best Workplaces in Biopharma 202, 2023 & 2024

What will you be doing?

Engage healthcare providers and

appropriate office

staff to educate on access to prescribed treatments within the specialty pharmacy and HUB channel, including addressing questions about

initial

access, insurance approval and reauthorizations

pertaining to

the initiation of product.

Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and reauthorization requirements.

Work compliantly and proactively to

identify

and resolve patient access and reimbursement issues, within assigned geography. Assigned geography may be adjusted based on zone and national volume.

Provide

appropriate factual

process information to HCP office

utilizing

Personal Health Information (PHI), with

appropriate patient

consent.

Serve as

reimbursement

expert for patient support services team for assigned geography/plans.

Utilize approved resources and call guides/FAQs to provide education and answer questions as needed.

Conduct ongoing payer policy reviews and contribute local,

regional

and national policy insights to Field Access Managers and client leadership.

Virtually manage assigned accounts and align with Field Access and Reimbursement team, sales teams as well as specialty pharmacy and HUB team on ongoing support needs.

Document call details with attention to data integrity to ensure compliance with program policies and business rules.

Navigate


CRM
platform in daily interactions and learn internal team processes (when available).

Maintain confidentiality of Patient Health Information (PHI) and act in compliance with all laws, regulations, and company policies.

Triage

appropriate escalations

to the Field Access Manager team

in accordance with

the program design and business rules.

Comply, take, and attend all required training.

Adhere to all

Inizio

and client policies, procedures, business rules, and call guides, as well as applicable laws.

Requirements

BS/BA Degree Required

Proven success

operating

in a virtual environment

3+ years of relevant experience in – reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.

Experience engaging HCP staff in a support role to

educate on

access pathways and product requirements.

Experience navigating payer reimbursement process for oral medications.

Experience with specialty products

acquired

through specialty pharmacy networks.

Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy.

Exceptional customer and patient engagement skills, attention to detail, and the ability to think comprehensively is

a must

.

Exemplary interpersonal and listening skills.

Strong communication

(written and verbal), and presentation skills.

High enthusiasm with a drive to success within a team –

demonstrated

ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues.

Highly organized with excellent attention to detail and the ability to multi-task in engaging both patients and providers.

About

Inizio

Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local

expertise

and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers,

people

and providers to improve treatment outcomes.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values:
We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing

, and we will ask you how your personal values align to them.

To learn more about

Inizio


Engage, visit us at:
Inizio

Engage is proud to be an equal opportunity employer. Individuals seeking employment at

Inizio

are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further,

pursuant to

applicable local ordinances,

Inizio

will

consider for

employment qualified applicants with arrest and conviction records.

Inizio

Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our

company,

however, only qualified candidates will be considered.