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    Office Manager I - Buffalo, United States - Spectrum Health & Human Services

    Spectrum Health & Human Services
    Spectrum Health & Human Services Buffalo, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

    Full-time: 2550 Main Street, Buffalo, NY

    SUMMARY OF POSITION FUNCTION:

    Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

    MAJOR DUTIES AND RESPONSIBILITIES:

    • Knowledge and demonstration of agency core values in day-to-day activities
    • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment
    • Consistently maintain a neat, organized work environment
    • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
    • Processes Intakes, scheduling, auditing of all progress notes, posting and filing
    • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate
    • Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews
    • Reconciliation and posting of all client payments
    • Processing of client records
    • Typing
    • Oversight of other Office Staff with day-to-day tasks
    • Constant direct communication with Director of Reimbursement & Support Services
    • Other Duties as assigned
    • Type business letters, memorandums, reports, charts, etc. on a personal computer
    • Composes and prepares routine correspondence for signature
    • Establishes and maintains confidential files and records
    • Proofreads and corrects grammatical, punctuation and spelling errors
    • Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items
    • Attends departmental meetings; takes notes and prepares/distributes meeting minutes
    • Orients new personnel to agency's policies and procedures
    • Answers telephone and direct calls to the appropriate person
    • Orders and maintains office supplies and equipment
    • Operates office machines and instructs others in the operation of same

    SKILLS/COMPETENCIES:

    • Ability to generate standard business letters, forms, contracts, proposals, presentations, etc. Strong understanding of and ability to use internet search engines
    • Excellent interpersonal skills and communication skills both verbal and written
    • Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
    • Ability to handle multiple tasks
    • Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.
    • Ability to operate office equipment

    EDUCATION REQUIREMENTS:

    • High School Diploma or equivalent

    EXPERIENCE:

    • Three years work-related experience. Previous supervisory experience preferred

    Must possess valid Driver's license and ability to travel between locations if needed.

    COMPENSATION: $20.08/hr - $25.60/hr

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