Appian BPM Consultants - Boston, United States - Ceres Group

Description

Manage and support ideas and projects through initiation, analysis, execution and implementation phases.

This role will engage with cross-functional business and IT team members to manage the process lifecycle from process design, implementation, monitoring and improvement in Appian Business Process Management (BPM) platform.

POSITION RESPONSIBILITIES:
Evaluate user requests for business process automation to determine feasibility and technical requirements. Facilitate meetings and workshops that involve eliciting process requirements and liaising with users. Work with business and IT Team members to map existing processes and design improvements.

Assess and analyze existing processes and data to identify improvement opportunities and present findings to stakeholders for discussion. Identify and establish process metrics to help monitor measure and provide feedback on process performance.

Document requirements including integration between multiple systems, define scope and objectives, and assist in the creation of system specifications that drive application development and implementation in Appian platform and associated integrations with additional systems.

Work with stakeholders throughout the entire life-cycle of projects to define, design, and implement software solutions.

Conduct Cost benefit analysis and build business case to seek financial approval for solution implementation.

Assist in development activities including Appian SAIL development, records and sites etc. both to prototype process automation solutions and to deploy the final solutions.

Debug production reported issues and suggest manual workarounds.

Serve as a change agent to foster a continuous improvement culture and help simplify, standardize and automate business processes.

Perform other job related functions as assigned.


EDUCATION:

Bachelor's Degree in Information Technology, Business Administration, Hotel Management or related field of study or any equivalent combination of experience and skills.

Six Sigma Black Belt or Green Belt certification is strongly preferred


EXPERIENCE:

5 years of experience in enterprise application development and integration with 3 years in Appian application level design and development activities.

Training and implementation experience in Lean Six Sigma process improvement projects, tools and techniques.

Background in user experience, UI design, or Human Computer Interaction (HCI) to help in designing and deploying Appian BPM software solutions.

KNOWLEDGE & SKILLS:
Experienced in business process design, requirement gathering and translating business requirements for development team to work from.

Familiar in all aspects of business analysis, testing and a basic understanding of project management, system development life cycle and agile deployment methodologies.

Solid problem-solving skills as well as demonstrated analytical abilities.

Understanding of Business Analytics and the metrics that drive management decisions.

Ability to produce deliverables related to stakeholder analysis, functional requirements and scope statements, wireframes, process flows, data flow diagrams, test plan and test cases, communication plan.

Skilled in use of Microsoft Office applications with special emphasis on Excel, Word, Visio and MS Project.

Good understanding of BPM Fundamentals and Appian Architecture Components, Technical Features such as Designer, Records, Sites etc.

Knowledge of BPMN notation to model business processes.

Strong interpersonal and communication skills with ability to interact with employees at multiple levels of the organization

#LI-JW1