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Office Manager - Hatfield, United States - SERVPRO of Columbia, Montour & Sullivan Counties
Description
Job Description
Job DescriptionBenefits:SERVPRO of Upper Bucks, NW Hunterdon County Office Manager
Do you love working with people and educating them? Do you want to be a leader in a great company?
Then, dont miss your chance to join our franchise as a new Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened
We're seeking someone who is a rare high achiever to fill a key leadership role. As the Office Manager, you will be responsible for hiring, managing, training, and motivating the Office team. You will manage the franchise office team to perform all daily functions, oversee administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on Xactimate, Google Drive, and proprietary software. In addition, you will ensure all job files are properly audited and contain all required documentation.
If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities
Manage Job File Coordinators
Manage Office Administrators
Coordinate and maintain company calendar and franchise communication
Manage accounts receivable
Verify and analyze divisional key measurements
Monitor compliance and risk management
Ensure files and records accuracy
Ensure fulfillment of the training and development plans for the office team
Document franchise annual plan
Develop the office division annual plan
Document and manage the office division performance
Position Requirements
5+ year(s) of office, accounting, or customer service management experience
Experience in building a strong team with tangible leadership skills
Solid organization and planning capabilities, strong attention to detail
Demonstrated history of ability and growth in managing an office environment
Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency with computer technology and emailing
Ability to learn new software and proprietary software
Proficient with Xactimate estimating software
Experience in customer service industry environment a plus
Ability to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
Pay Rate
Competitive salary based on experience.
TO APPLY: E-mail your resume, along with salary history to:
SERVPRO of Upper Bucks, NW Hunterdon County is an EOE M/F/D/V employer.
Each SERVPRO Franchise is Independently Owned and Operated.
