Concierge Manager - Promontory Ranch Road Park City, Utah, United States
1 week ago
Job summary
Promontory is the largest, luxury master planned community and private club in Park City, and arguably the most amenity-rich club in the country This role includes the performance of various administrative and operational duties as assigned, all in accordance with Promontory Club policies, practices, and procedures Regular Duties include but are not limited to the following Provide overall leadership supervising Concierge staff including recruitment onboarding training coaching performance management disciplinary action while fostering positive professional staff communication Oversee daily operations of the Concierge Department including preparation and management of work schedules to ensure optimal coverage operational efficiency Review approve monitor department time punches payroll for accuracy compliance adherence company policies Ensure Concierge staff is fully informed member events local events interest Promontory Club amenities services schedules maintain accurate up-to-date reference materials etc
Qualifications
- • Proficiency Microsoft Office applications Word Excel PowerPoint Outlook • College degree strongly preferred minimum years progressive experience hospitality property management hotel resort private club environments Active Utah Notary Public commission required or ability obtain within first days employment Strong command English language ability communicate effectively written verbal formats Demonstrated excellence member guest owner relations professional trustworthy service-oriented demeanor Exceptional customer service interpersonal communication skills phone etiquette Proven leadership ability experience developing mentoring motivating teams achieve departmental standards goals Strong organizational timemanagement multitasking skills high level attention detail quality Sound judgment decision-making abilities fastpaced environment Professional appearance demeanor interact effectively levels staff members business contacts WORKING KNOWLEDGE ACQUIRED JOB Ability obtain Utah Notary Public commission hire Abide by Promontory policies procedures submit ideas revision work independently supervision organisational timemanagement skills PHYSICAL REQUIREMENTS Must able sit desk meeting extended periods lift occasionally willing work various hours nights holidays weekends COMPENSATION Promontory offers competitive wages benefits medical dental vision disability life insurances paid vacation holiday pay cell phone reimbursement allowance employee golf privileges participation Promontory bonus program Salary highly competitive determined based experience
Job description
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