Customer Success Manager - Lincoln
4 days ago
Job summary
We're looking for a Customer Success Manager to help our customers get long-term value from CompanyCam. You'll act as a trusted partner to a portfolio of customers, guiding them through adoption, renewal, and growth.
Responsibilities
- Proactively engage with customers to monitor account health and drive successful adoption
- Educate and train customers on CompanyCam features, best practices, and new product updates
- Identify at-risk accounts and execute thoughtful retention strategies to reduce churn and downgrades
- Manage renewals by guiding customers through contract continuationand addressing concerns
Job description
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