Business Service Specialist - Morgantown

Only for registered members Morgantown, United States

1 day ago

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Job summary

The Support Specialist provides exceptional customer service, collaborates with team members, customers and outside vendors ensuring timelines are met, vehicles are compliant, and department KPIs are maintained.
Duties and responsibilities include performing various clerical and administrative duties relating to the Fleet Management program fulfillment,
Maintain vehicle files records billing files invoice payments outside vendor service provider relationships,
Analyze manage report customer vehicle information shop throughput via daily report query capabilities,
Work with customers internal external resolve escalated issues support during catastrophic events,
Work manager utilize team resources ensure efficiency quality product effective customer service key performance indicators.}

Candidates must have a High School Diploma/GED 3 years experience related field or different combination such as degree certification beyond HS diploma GED in related discipline up to 1 year experience; or 5 years experience related field.


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