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Case Manager - Atlanta, United States - Holston & Huntley LLC
Description
Job Title :
Case Manager
Status :
Full Time
Department :
Legal
FLSA Status :
Hourly - non-exempt
POSITION SUMMARY
The Case Manager will be a pro-active settlement negotiator and assist the attorney(s) by providing clerical and research support services including document preparation and review; interviewing clients and witnesses; research, investigations, and fact checking; and trial preparation.
This position is required to report to the office for a minimum of the first 90 days and has the capability of moving to a hybrid setting based on performance.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described.
This document does not represent a contract of employment and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
ESSENTIAL FUNCTIONS/TASKS:
Meets with attorneys, clients, and other professionals to discuss assigned cases or projects.
Drafts legal documents including routine pleadings and motions, affidavits, and interrogatories; files motions and pleadings according to judicial procedures.
Researches and analyzes statutes, regulations, legal articles, judicial decisions, and other legal sources; provides written analysis to attorneys.
Interviews clients and witnesses and prepares summaries of their statements.
Prepares, organizes, stores, and retrieves case files, which may include evidence, exhibits, depositions, pleadings, and other items.
Assists attorneys with trial preparation, which may include attending trials and hearings.
Develops and maintains records regarding billable hours spent on specific cases.
Performs daily interaction with existing and potential clients, via telephone and in person.
Orders medical records from providers and communicates with clients and providers during the course of treatment.
Obtains documents necessary to support injury and/or liability positions.
Interacts with healthcare providers to secure records and account balances.
Negotiate case settlements with insurance carriers and reductions for outstanding medical balances with providers.
Coordinates with coworkers involved in the management and support of case files.
Organizes case files.
Prepares comprehensive demands and assemble support for submission to carriers.
Interacts with attorneys and presents case synopsis when required.
Assists in management of case files from intake to closing under the direction of a lead case manager.
Performs other duties as assigned or requested.
The company reserves the right to add or change duties at any time.
QUALIFICATIONS/SKILLS/ABILITIES:
Bachelor's Degree or equivalent work experience with four (4)+ years of experience handling all aspects of personal injury preferred. Prior experience in the legal field and managing a team is preferred.
Excellent verbal and written communication skills.
Understanding of legal language and principles, research methods, court pleadings and processes, and other related matters.
Excellent interpersonal skills.
Excellent customer service/client relations skills.
Investigative mindset with strong research skills.
Excellent computer skills with knowledge of Microsoft office.
Ability to pay attention to details.
Strong organizational skills with the ability to juggle multiple deadlines in a fast-paced environment.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical, judgment and problem-solving skills.
Ability to show empathy towards client and exhibit excellent listening skills.
Ability to maintain confidentiality and demonstrate high ethics and integrity in all areas of work.
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