Workforce Management Supervisor - Las Vegas, United States - MGM Resorts International

Description

PRIMARY PURPOSE:

The Workforce Management Supervisor motivates and supports schedulers in the production of weekly schedules and daily operational tasks. The Supervisor is a leadership liaison between the Workforce Management Specialists and management.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Train and enhance the Workforce Management Specialists' skills to improve scheduling solutions as well as their personal growth
• Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
• Devise scheduling enhancements and create new business models
• Discover new best practices to best utilize staffing while following current labor agreements and regulations
• Adhere to all ethical and equity when managing WFM Specialists and various department inquiries
• Balance specialists' workloads between weekly scheduling and daily operations
• Ensure the Workforce Management team's completion of daily schedule operations, such as leave requests and call outs
• Perform other job-related duties as requested

PREFERRED:

• Bachelor's degree or work experience in a related field
• Experience utilizing Kronos, Virtual Roster and Workday software
• Bi-lingual