Service Manager - Decatur - Logan's Roadhouse

    Logan's Roadhouse
    Logan's Roadhouse Decatur

    1 day ago

    $65,000 - $115,000 (USD) per year *
    Description

    Service Manager Job Description

    The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The role involves building lasting relationships with guests, providing effective problem solving, driving revenue growth, and maintaining a productive work environment.

    • Deliver superior service and maximize customer satisfaction.
    • Continuously engage with tables and get to know guests.
    • Respond efficiently and accurately to customer complaints.

    The Service Manager plays a crucial role in ensuring compliance with sanitation and safety regulations, managing restaurant image, controlling operational costs, adhering to company policies, procedures, and values. They must maintain relationships with vendors/suppliers, analyze sales data to meet revenue goals while controlling food waste and labor costs. Additional responsibilities include overseeing cash handling procedures daily operations of the restaurant staff scheduling shift management inventory levels ordering supplies managing food beverage costs understanding areas of responsibility as assigned by General Managers monitoring preparation presentation quality standards ensuring compliance recipes portion sizes food safety regulations reporting facilities concerns submitting maintenance/repairs through proper channels making sure team members are trained motivated mentored coaching performance feedback fostering positive work environments employee development using leadership skills motivating employees ensure appropriate high standards teamwork accomplish all these tasks following direction focused attention communicate positively handle difficult situations properly uphold company policies procedures promoting brand image culture excellence among team members.

    * This salary range is an estimation made by beBee
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