Retail Store Keyholder - Fort Myers, United States - BGP Warehouse Indiana LLC

    BGP Warehouse Indiana LLC
    BGP Warehouse Indiana LLC Fort Myers, United States

    1 month ago

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    Description
    :
    Job Description for Keyholder


    Position Overview:
    We are currently seeking a responsible and reliable Keyholder to join our team.

    The Keyholder will play a crucial role in ensuring the smooth operation of our store by providing support to the management team, assisting with opening and closing procedures, and maintaining a safe and secure environment for our customers and staff.


    Responsibilities:

    • Assist in opening and closing the store, ensuring all security measures are followed
    • Act as a point of contact for staff and customers in the absence of management
    • Provide exceptional customer service, addressing customer inquiries and resolving issues promptly
    • Support the management team in achieving sales targets and maintaining store standards
    • Train and mentor new staff members, providing guidance and support as needed
    • Ensure store cleanliness and organization, including restocking merchandise and maintaining displays
    • Adhere to company policies and procedures, ensuring compliance with health and safety regulations
    • Perform cashier duties as needed, accurately handling cash and credit transactions
    • Assist with inventory management, including receiving shipments and conducting regular inventory counts


    Qualifications:


    • High school diploma or equivalent
    • Previous retail experience, preferably in a keyholder or supervisory role
    • Strong customer service skills and the ability to effectively communicate with customers and staff
    • Ability to work a flexible schedule, including evenings, weekends, and holidays
    • Basic computer skills, including proficiency with pointofsale systems
    • Strong organizational skills and attention to detail
    • Ability to work independently and as part of a team
    • Must be able to lift and carry up to 50 pounds
    We offer competitive pay, opportunities for growth, and a supportive work environment.

    If you are a motivated individual with a passion for retail and excellent customer service, we encourage you to apply for the Keyholder position.


    Requirements:


    Qualifications:


    Education:
    High school diploma or equivalent (some positions may require additional education or coursework in retail management).

    Experience:
    Previous experience in retail, with a focus on store operations and customer service.
    Prior experience as a keyholder or in a similar leadership role is preferred.

    Leadership Skills:
    Strong leadership and supervisory skills.
    Ability to motivate and guide a team to achieve sales and operational goals.

    Communication Skills:
    Excellent communication skills, both verbal and written.
    Ability to effectively communicate with team members, management, and customers.

    Customer Service:
    A customer-centric approach with a commitment to providing excellent service.
    Ability to address customer inquiries and concerns in a professional manner.

    Organizational Skills:
    Strong organizational abilities with attention to detail.
    Ability to manage store operations, including inventory, cash handling, and opening/closing procedures.

    Sales Focus:
    Results-driven with a focus on achieving and exceeding sales targets.
    Ability to drive sales through effective merchandising and upselling.

    Problem-Solving:
    Strong problem-solving skills to address issues related to store operations.
    Ability to make decisions independently and resolve challenges as they arise.

    Team Collaboration:
    Ability to work collaboratively with team members and other departments.
    Foster a positive and inclusive team environment.

    Cash Handling:
    Experience in cash handling and proficiency in operating a point-of-sale (POS) system.
    Responsible for opening and closing the cash register.

    Time Management:
    Efficient time management skills to prioritize tasks and meet deadlines.
    Ability to manage and delegate responsibilities to the team.

    Adaptability:
    Flexibility to adapt to changing priorities and store requirements.
    Willingness to take on different tasks as needed in a dynamic retail environment.

    Knowledge of Store Policies:
    Familiarity with and adherence to store policies and procedures.
    Understanding of safety and security protocols.

    Training and Development:
    Ability to train and develop team members on store procedures, product knowledge, and customer service.


    Compensation details:
    Hourly Wage

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