Director, Organizational Learning - Pontiac, United States - FordDirect

Description

At FordDirect, our emphasis on diversity is much more than words. We encourage you to be yourself. We open our minds and doors to all walks of life, respecting and celebrating the uniqueness within each of us. We value the voice and contributions of all team members.

THE DIVERSITY OF OUR TEAM DRIVES US, INSPIRES US, AND MAKES US PROUD TO CALL FORDDIRECT HOME.

FordDirect is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please email

This position is a hybrid role which requires the employee to work in the office every Tuesday, Wednesday, and Thursday.

Job Summary

The Director,Organizational Learning will own the development and execution of effective training and learning strategies that are aligned with the needs of the organization. This position will be responsible for designing, implementing, and managing training programs that support company and business area initiatives.

The Director will apply instructional design and learning practices and utilize excellent facilitation skills to create and deliver effective in-person and online training programs. Additionally, this position will assess organizational needs and evaluate overall company learning efficacy.

Essential Functions

1. Own and lead the design and implementation of the organizational learning vision, supporting the company's operational goals, compliance learning program, and ensuring appropriate workplace learning governance.
   
2. Evangelize the organization's learning vision, programs, and processes to facilitate the creation and adoption of a continuous learning culture.
   
3. Collaborate with business area leaders and SMEs to assess training needs, develop content, and enhance programs accordingly.
   
4. Apply instructional design methodologies and principles of adult learning to develop and implement strategies for learning, incorporating leading-edge tools and technology to ensure an effective learning experience.
   
5. Oversee the design, development, and delivery of new employee orientation and training programs for existing staff on company policies, processes, and tools.
   
6. Work collaboratively with internal teams and other SMEs to develop product training, consultative selling, and CRM tools training for company's field team.
   
7. Lead the design and development of training support materials including participant guides, job aids, videos, eLearning, and activity materials.
   
8. Establish and monitor metrics on program efficacy, adoption, participation, compliance requirements, and cost savings related to learning programs.
   
9. Oversee the development, implementation and maintenance of system hierarchy, content libraries and data within the company's Learning Management System (LMS) and collaboration platforms; ensure systems are compliant with internal policies and standards.
   
10. Select, evaluate, negotiate with, and manage external learning vendor and supplier relationships.
    
11. Manage and coach team members for role performance, career progression and skill development as needed (i.e., set goals, provide performance feedback, and conduct performance reviews).
    

% Travel Required (Approximate): Minimal

Qualifications At FordDirect, we believe in diversity as a strength. You're encouraged to apply even if your experience or background doesn't precisely match the job description. Candidates who do not meet all listed qualifications may be considered based on the combination of relevant work experience and depth of expertise in job-related skills.

Experience

• Instructional design, training, and facilitation of classroom and distance learning programs (10+ years).
  
• Development and facilitation of policy and process training (10+ years).
  
• Design and development of sales training and development programs (7+ years)
  
• Working on an HR team (7+ years).
  
• Using instructional design software.
  
• Implementation and management of company LMS and collaboration tool(s).
  
• Collaboration with and presentation to senior leadership.
  
• Managing purchased training services and suppliers.
  
• Managing 1-5 direct reports.
  

Skills, Knowledge, and Abilities

• Ability to use consultative skills to provide subject matter expertise to leaders at all levels of the organization.
  
• Strong grasp of adult-learning theories and the ability to integrate related concepts into learning development strategies.
  
• Excellent small and large group facilitation and presentation skills.
  
• Advanced knowledge of Learning Management Systems (e.g., Litmos) and collaboration tools (e.g., SAP Jam).
  
• Ability to utilize common instructional design software (e.g., Articulate, Captivate, Camtasia, and Vyond).
  
• Proactively problem-solve and multitask while maintaining composure and attention to detail.
  
• Follow-through mindset to uphold a 'close the loop' culture.
  
• A positive approach to serving customers and providing exceptional customer service.
  
• Ability to demonstrate good judgment, high ethics, and project a professional image.
  
• Ability to work independently and as a collaborative team member with a positive 'can do' attitude.
  
• The drive to identify and seize opportunities for continuous improvement as business needs change.
  
• Excellent organization, flexibility and time management skills and the ability to work in a dynamic, deadline-driven environment.
  
• Exceptional interpersonal and business communication skills (written, verbal, listening).
  
• Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
  
• Solid people management skills and the ability to create a motivational environment for team members.
  
• Knowledge of HR-related principles such as goal setting, discrete communication, and performance management and feedback.
  

Education

Bachelor's degree in OD, Human Resources, I/O, Instructional Design or related field or equivalent combination of education and experience

Advanced certifications in learning and performance methodologies, and/or OD preferred

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