Customer Service Representative-Optical Production - Rochester
3 weeks ago

Job summary
Rochester Optical is seeking a Customer Service Representative to deliver high-quality customer service across all communication channels. This role supports internal teams and external wholesale customers by assisting with order entry, status updates, product information, pricing inquiries, account maintenance, and issue resolution.Qualifications
- Demonstrable optical knowledge required
- 2+ years of customer service experience in a call center or retail environment
Job description
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