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    Parts Specialist - Springfield, United States - Sanco Thermo King

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    Description

    Job Description

    Job DescriptionPRIMARY RESPONSIBILITIES:


    • Greets customers and takes orders in person and over the phone
    • Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
    • Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
    • Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
    • Maintains parts inventory by verifying supplies and placing orders when order-points are reached
    • Stocks items by unpacking and placing items into bins and on shelves
    • Executes freight claims for damaged goods
    • Receives returned items by inspecting them and then returning payments
    • Assists with shipping and receiving, when needed

    KNOWLEDGE, EDUCATION AND/OR EXPERIENCE:

    • Requires a high school diploma or general education diploma (GED)
    • Valid driver's license
    • Previous parts or automotive industry experience preferred
    • One to two years of counter experience preferred
    • Forklift experience a plus

    SKILLS:

    • Excellent communication skills
    • Excellent phone skills

    ABILITIES:

    • The ability to multi-task

    BENEFITS

    • Competitive compensation
    • Health, dental, and vision Insurance
    • HSA with company matching
    • 401(k) with company contribution
    • Company-paid life and short-term disability insurance
    • Long-term disability insurance
    • Holiday pay and PTO
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