Public Service Aide - Green Cove Springs

Responsible for conductingactivepatrollingofassigned area, zone, or serve and assist the general public with non-criminal calls. Incumbent must run tags and licenseplatenumbers; respond totrafficaccidents and crashes; and investigate non-policeaction and rescue calls. Duties also ...

Job description

Responsible for conductingactivepatrollingofassigned area, zone, or serve and assist the general public with non-criminal calls. Incumbent must run tags and licenseplatenumbers; respond totrafficaccidents and crashes; and investigate non-policeaction and rescue calls. Duties also include testifying at trials, hearings, grandjuries ordepositions and preparing reports, affidavits, and legal documents. This position assists during times of natural disasters (i.e. hurricanes, fires) and provides support during traffic escorts that may require a modified schedule including nights and/or weekends to accommodate agency response requirements. PSA's report directly to and work at the direction of the PSA Sergeant.

Duties

Responds to and investigates traffic collisions, road obstructions, reports of abandoned vehicles, and assists motorist/citizens in various capacities, including children/animals locked in vehicles, disabled vehicles, missing person(s) etc.

Completes reports for lost property and non-criminal damaged property.
Provides traffic control for incidents and events that require traffic control.
Assists with required patrols and tasking related to natural disasters in accordance with agency policies.
Provides traffic escorts during funeral processions, parades, and other special details as directed.

Assesses injuries and administersappropriate first aid to injured person, requesting additional medical assistance if necessary in accordance with agency policies.

Administers CPR until medical personnel arrive on scene and take command of the situation.

Inspects the vehicle prior to shift to ensure that the vehicle is safe to operate and all emergency equipment is operational.

Reports any safety hazards or traffic engineering problems occurring at any crossing in their area of responsibility to the appropriate supervisor in accordance with agency policy and procedures and initiates immediate remedial action as warranted to preserve the safety of the pedestrians and motorists in the area.

Provides assistance with school crossings, as needed.
Runs vehicle tags/plates to determine if thetag is valid and registration is current.

Responds to hazmat spills, assessesthe situation, and requests additional or specialized assistance/equipment in accordance with agency policies, state and OSHA regulations.

Runs/reviewsNCIC/FCIC/DAVID inquiries to standards mandated by state / federal authorities.
Communicates with business representatives and/or the public regarding parking problems, issues, and violations.
Positions vehicle in a safemanner/location and removes hazards/objects from the roadway.

Receives evidence/property andensures that all required information, including as applicable, the member's signature, date, ID Number and/or time are recorded on the package label pursuant to agency policy.

Responds to traffic accidents/crashesand upon arrival immediately assess the situation and requests appropriate assistance as necessary (fire, EMT, etc.) in accordance with agency policy and procedure manual.

Directs traffic in and around congested,secure,accident,orhazardousareasin accordance with agencypolicies.
Enters and retrieves suspect / vehicle / dispatch / service call information from the mobile computer.

Responds to calls forassistance, providing the requesting unit with the assistance required to safely resolve the situation in accordance with agencies policies.

Promotes public safety in patrol areas consistent with agency policies by conducting routine active patrolling of assigned zones/ areas/beats observing all suspicious activities / subjects.

Responds to reports of abandoned property to take possession of said property with the exception of drug paraphernalia.
Provides quick, effective, courteous, and appropriate assistance on all non-police action calls (stranded motorist).
Notifies medical or other assistance/agencies as required in accordance with agency policy.
Reviews and accurately records BOLO information and becomes familiar with the facts and the subject of each BOLO.

Assesses the situation, rescuing or assisting in the rescue of trapped persons or persons requiring assistance while maintaining safety procedures for all involved in accordance with agency policies.

Testifies at trials, hearings, grand juries, and depositions, and answers all questions in a truthful, and impartial manner without volunteering additional information other than that requested in accordance with agency policies.

Collects complete and accurate information and prepares clear, concise reports, supplemental reports and/or court petitions/affidavits (if applicable) in accordance with agency policy and state and/or federal statutes.

Moves temporary signage trailers (Programmable message, radar, LPR) around the county, as needed.
Workseffectivelywithcolleaguesandother agencypersonnelinordertomaximizeworkareaoutput and services consistent with agencypolicies.

Providesaccurateandcomplete information and coaches new members, members of other agencies and/or volunteers in order to ensure task performance is to standard and in accordance with agency policies.

Processes applicable incoming and outgoing documents and/or files in a timely manner consistent with supervisory direction and/or agency policies/procedures.

Participates in cross-training with other co-workers; assists those co-workers when the need arises and learns new tasks by working together as a team.

Reports identified or potential maintenance, safety, and/or non-compliance findings, hazards, and incidents to the appropriate personnel and/or department.
Timely completes all assignments, special projects, and budgetary requirements (if applicable) as directed, adhering to applicable agency policies.
Adheres to leave and attendance policies, including punctual arrival and completing full shifts.

Informs the supervisor about illness or untimely incidents, reports overtime hours worked, and timely submits timesheet, attendance, and leave requests.

Regularly checks assigned mailbox, phone calls, PowerDMS, and email messages, responding promptly and professionally.
Makes assigned chain of command aware of anything noteworthy.

Responds to supervision, guidance, direction, and feedback from executive staff and superiors in a receptive manner and in accordance with agency policies.

Conducts themselves in a polite, helpful, courteous, ethical, and professional manner, abiding by the established code of ethics, and demonstrates a courteous and professional image when engaged in any activity with the public.

Cultivates positive working relationships with colleagues and other agency units to enhance work area output and services in line with agency policies.

Demonstrates an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and coworkers.
Actively participate in job-specific training.

Operates and performs minor repairs for office equipment to manufacturer's specifications and/or within the specified parameters pursuant to agency policies.

Performs other duties as assigned.

Qualifications And Requirements


Minimum Education, Experience and Requirements:
High school degree or its equivalent required.
Flexibility in work schedule based on varying agency requirements
Proficient in Microsoft office products
Speak and understand the English language
Internal candidates must have successfully completed their probationary period
Internal candidates with punitive disciplinary action within 365 days are ineligible
Internal candidates must have completed applicable CCSO FTEP requirements
The following items (or authorized equivalents) may be required at various steps in the application process:
Driver's License
Birth Certificate
Social Security Card
Form DD214 for all periods served in the military
GED or High School Diploma and Sealed Transcripts from the highest level of education
FDLE Authority for Release (notarized)
Certification, Licenses And Registrations Requirements

Must have valid drivers' license.
Obtain Notary classification
Pass and maintain certification in NCIC
Pass course 1133 Selective Traffic Enforcement Program for Civilians.
Pass course 732 Traffic Control Officer for Civilians.
Pass the Crossing Guard Course (FDOT).
Pass the training for Oleoresin Capsicum spray (OC)
Pass agency training in vehicle backing and trailering.

Supplemental Information

Salary is negotiable for full-time positions prior to initial hire, if requested, based on verified experience up to step five (5) of the assigned pay grade.

Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions.

Benefits for full time positions include Florida Retirement System, a full suite of very affordable health/life/dental/vision benefits, ancillary insurance policies, college reimbursement, and more.

Benefits are effective the 1st of the month after a full 30 days worked. For more information on benefits, please visit

The duration of the selection process may range from one (1) to three (3) months and may vary based on the number of applicants and/or urgency of filling the vacancy.

Applicants are reminded to take note of the close date listed on this job posting. Interviews are not typically requested prior to this date.

If accommodations are required throughout any portion of the hiring process, please contact our Human Resources team at

All positions at the Clay County Sheriff's Office have testing requirements to determine eligibility.

All selected candidates will complete a drug screening, polygraph examination and a comprehensive background investigation as a condition of employment.

Sensitive and/or confidential aspects of candidates' personal lives may be explored during this process (including driving, drug usage, criminal, employment, and residential histories).

Any job qualifications or requirements listed in this job posting are susceptible to written and/or physical testing. This testing may be included in the competitive selection process.

This posting has been reviewed by Human Resources and found to be job related and non-discriminatory. If you are interested in this position, please submit your electronic application at

Clay County Sheriff's Office offers excellent benefits packages outlined below. Benefits are effective the first day of the month after 30 days worked for benefit-eligible employees.

Coverages are provided through the Clay County Board of County Commissioners. You can visit their benefits page here.

Medical Coverage

Comprehensive medical coverage through Florida Blue at competitive rates.
Medical coverage is available to all benefit-eligible employees and their eligible dependents.
Employees have a choice from two plans, both of which are Preferred Provider Option Plans.

In addition to a high subsidy of the premiums, the Sheriff's Office contributes up to 50% of the deductible for the High Deductible- HSA Plan.

Family Deductible = $ 4,200.00 Contribution of up to $ 2,100.00 per year

Single Deductible = $ 2,100.00 Contribution of up to $ 1,050.00 per year Dental Coverage

A choice of two dental plans, with the Sheriff's Office covering 100% of the single premium under the Low Plan.

The employee will pay the difference in the premium cost if they elect family coverage. Life Insurance

Basic life and accidental death and dismemberment (AD&D) life insurance coverage of $ 20,000 is provided for each benefit-eligible employee.

Benefit-eligible employees may purchase additional coverage for themselves, their spouse,and dependent children through the Supplemental Life Insurance program. Long Term Insurance

Benefit-eligible employees may purchase long term insurance through the County's provider for life insurance at affordable rates. Supplemental Insurance

Supplemental Insurances such as short-term disability, hospital, cancer, and accidentare available through Aflac, Colonial Life, and Liberty. Vision Insurance

A voluntary vision plan at affordable rates. Employee Assistance Program (EAP)

A comprehensive employee assistance program, provided by Aetna,which includes counseling, education, and referral services for employees and their eligible family members.

EAP services are strictly confidential. Vacation/Sick Leave/Personal Time Off

Full-time employees accrue Personal Time Off (PTO) per year;the accrual rate will increase depending on their length of service with the Sheriff's Office.

Holiday Pay

The Sheriff's Office has eleven paid holidays and birthday leave for full-time employees.

New Year's Day
Martin Luther King Day
President's Day
Memorial Day
Independence Day
Labor Day
Veteran's Day
Thanksgiving and the day after Thanksgiving
Christmas Eve
Christmas Day

Retirement Plans

The Sheriff's Office participates in the Florida Retirement System.

Employees have a choice from two plans under the FRS:
Pension Plan and Investment Plan.

The Sheriff's Office makes a contribution as set by the Florida legislature towards the plan of choice for each employee and the employee makes a contribution of 3%.

Deferred Compensation Plans

Employees may also elect to participate in the County's deferred compensation plan, which offers a choice from two providers:Mass Mutual and Nationwide.

Contributions are voluntary by the employee and made on a pre-tax basis. Pre-Tax Benefits

Benefits

Certain payroll deductions can be taken on a before-tax basis. These include medical and dental premiums, FRS plan contributions, and high deductible plan contributions.


Other Benefits include:
Tuition Reimbursement
Florida Deputy Sheriff's Association Membership
Onsite Wellness/Fitness Center *not all locations
Military Service Leave
Bereavement
Direct Deposit Payroll

*Temporary, Part-time, and Seasonal employees are not paid for holidays and are not eligible for benefits.

01

Do you possess a valid Florida Driver's License?

Yes
No

02

Do you have a high school diploma or equivalent?

Yes
No

03

Are you at least 18 years old?

Yes
No

04

Have you read and understand the Agency Disqualifiers as listed on our website? Agency Disqualifiers can be found at

I have read and acknowledge my understanding of the Agency Disqualifiers
I have not read or understood the Agency Disqualifiers

05

Are you legally authorized to work in the United States? In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.

Yes
No

06

Have you been convicted of a DUI within the last five (5) years for law enforcement/corrections applicants or three (3) years for civilian applicants, or ever as a law enforcement officer/corrections officer (including military police)?

Yes
No

07

Have you received three (3) or more moving violations within the past 24 months?

Yes
No

08

Do you have any convictions for Domestic Violence?

Yes
No

09

Have you ever received a military discharge not classified as "Honorable"? (Ex. General, Administrative, Other Than Honorable, Uncharacterized, etc...)

Yes
No

10

Visible tattoos determined to be inappropriate or offensive must be covered while at work. Do you have any tattoos above the collarbone (i.e. neck, face or behind the ear)? If yes, describe the tattoo and the location of the tattoo.

11

For the next seven (7) questions The Clay County Sheriff's Office recognizes an irrevocable responsibility in maintaining the public trust concerning the maintenance of a Drug Free Workplace and the office's responsibility to be in compliance with the Drug-Free Workplace requirements as established in the Anti-Drug Abuse Act enacted by the United States Congress in 1988 and the Florida Drug Free Workplace programs requirements, F.S.S and F.S.S and Chapter 59A of the Florida Administrative Code.

The U.S. Court of Appeals, 5th Circuit in Davis v.

City of Dallas (no – November 26, 1985) determined that a requirement prohibiting recent or excessive drug usage is job related.

Use of CBD oil can, in some circumstances, result in a positive result for THC during a drug test. A drug test that confirms a positive result for THC will disqualify the applicant from employment. The Sheriff reserves the right to disqualify an individual based upon the totality of the drug use circumstances. Please enter your initials to confirm that you have read and understand these statements.

12

During your lifetime, have you ever used methamphetamine, Rohypnol (Roofies), GHB (Gamma Hydroxy Butyrate, also known as Grievous Bodily Harm) or similar illegal drugs in any amount?

Yes
No

13

During your lifetime have you ever fraudulently used prescriptions to obtain or use drugs?

Yes
No

14

During your lifetime have you ever illegally used heroin, opium, Fentanyl or any derivative of heroin or opiates?

Yes
No

15

Have you used marijuana or hash during the past 12 months?

Yes
No

16

During your lifetime have you ever used any illicit drug after first employment or appointment in the law enforcement field except in connection with official duties?

Yes
No

17

Minor experimentation, as a juvenile, of the drugs listed in the following question, will be considered on a case by case basis.

NO chronic usage will be considered. Have you, as an adult, used Cocaine, Illegal steroids (not prescribed), Quaaludes, LSD, M.D.M.A. (Ecstasy, Molly) or PCP within the past 5 years?

Yes
No

18

During your lifetime have you ever sold, distributed or conspired to distribute illegal drugs, except as required by official law enforcement duties?

Yes
No
Required Question