- Receive, screen, and direct visitors to agency offices, by welcoming, questioning, and announcing
- Maintain systems of records, by entering, retrieving, and transferring data into the Welfare Management
- Provide telephone coverage, by taking messages, transferring calls, and maintaining a log of incoming
- Prepare correspondence following specific format, asking for clarification where needed, in order to
- Manage the efficient receipt, screening, sorting, and logging of incoming mail, by forwarding the mailings
- Contact Caseworkers and/or the Unit Supervisors to obtain missing information, or to confirm illegible
- Maintain a log of the Unit's inventory of office supplies to ensure their timely requisition.
unit clerk - Manhattan, NY, United States - New York City, NY
Description
The HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country, helping New Yorkers living with HIV or AIDS live healthier and more independent lives.
We assist with an individualized service plan that targets the support and necessary benefits that are specific to a client's medical situation that will enhance his or her well-being.
In addition, this Agency has a legal mandate, based on Local Law 49 and the Henrietta D. versus Giuliani Federal court case, to ensure that HASA clients are serviced promptly.
HASA provides intensive case management, rental assistance, emergency and non-emergency housing, and assistance with applying for public benefits and services including Medicaid, food stamps and cash assistance.
Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.
The HIV/AIDS Services Administration (HASA) Service Line is recruiting for one (1) Clerical Associate III to function as a Unit Clerk, who will:electronic Queuing and Routing system.
and log Emergency Cash Assistance E-checks.
applicants/consumers.
of cases, by the unit.
established Unit's policies and procedures.
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
Residency Requirement
New York City residency is generally required within 90 days of appointment.
However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.
To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.