Servigistics Business Analyst - San Diego
13 hours ago
Job description
Note- This requirement is client onsite in San Diego, CABusiness Analyst - Servigistics
Position Overview-The Servigistics Business Analyst will be responsible for analyzing, designing, and optimizing aftermarket service parts management processes using the PTC Servigistics platform.
Key Responsibilities-• Collaborate with stakeholders to gather and analyze business requirements related to service parts planning.
- Document functional specifications, process flows, and user stories for Servigistics implementations.
- Work closely with technical teams to translate business needs into Servigistics configurations.
- Support solution design activities, including demand forecasting, inventory optimization, and supply planning.
- Perform data analysis, validation, and transformation for system inputs and outputs.
- Assist in testing activities including functional testing, UAT, and regression testing.
- Develop training materials and conduct user training sessions.
- Monitor system performance and collaborate on enhancements and issue resolution.
- Support integration activities between Servigistics and ERP/Supply Chain systems.
- Provide ongoing functional support post-implementation.
- 3-8 years of experience as a Business Analyst in supply chain or service parts management.
- 3 years of Hands-on experience with PTC Servigistics modules such as Service Parts Management (SPM).
- Strong understanding of demand planning, forecasting, and inventory optimization processes.
- Ability to create clear and detailed business and functional requirement documents.
- 3 years of experience in SQL, data analysis, and visualization tools.
- Excellent communication and stakeholder management skills.
- Knowledge of Oracle, SAP, or other ERP platforms.
- Exposure to integration technologies (APIs, middleware, ETL tools).
- Experience in Agile/Scrum methodology.
- Ability to handle multiple tasks and deadlines effectively.
- Detail-oriented with a focus on quality and accuracy.
- Ability to work both independently and within cross-functional teams.
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