Business Development Manager - Nashville, United States - Hitachi Energy

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    Description

    General Information:

    The Business Development Manager role is responsible for broadening the Network Control ("NC"; SCADA/EMS/GMS/ADMS) customer base through the identification and pursuit of new sales opportunities at non-established NC customers for the United States region. The focus for this person is IOUs, Rural Electric Cooperatives, Municipalities, and other strategic opportunities as assigned.

    DUTIES AND RESPONSIBILITIES:

    • Think strategically and own your business plan.
    • Apply a step-by-step selling process and report progress along the way.
    • Identify target opportunities for NC with new customers through:
      • Evaluation of market research reports
      • Aggressive and organized networking internally to Hitachi Energy and externally
      • Visits to all potential leads and prospects utilizing established networks
    • Evaluate and analyze leads through applied screening criteria to convert from leads to prospects and opportunities
    • Meet and proactively report on quota for leads, prospects, opportunities, and bookings
    • Maintain information in the Salesforce CRM tool for:
      • Tracking sales including contact reporting
      • Reviewing sales process, status and forecast
      • Building player maps
    • Ensure appropriate Capture Team Strategy is in place for pursuing leads
    • Introduce technical staff into account/opportunities at appropriate point in process
    • Ensure all decision makers and key executives in customer organization are involved in the customer/supplier relationship prior to issuance of bid:
      • Set up minimum one CXO level meeting with the VP Sales
      • Set up minimum one meeting with the ultimate customer decision maker and
        NC senior management
    • Coordinate sales efforts with the Marketing, Proposal and Operations groups by proactive communication/updates throughout process of pursuit
    • Engage and coordinate other Hitachi Energy sales channels in the sales strategy ensuring all parties fulfill appropriate roles throughout the process
    • Partner with customer during the RFP process and take lead with all internal Hitachi Energy departments to develop a bid that is responsive to the customer requirements.
    • Take the lead in completing RFP, RFI and budgetary submissions including identifying and establishing any partner(s) required for the opportunity.
    • Keep track of competitors' selling status, tactics and strategies
    • Take the lead in outlining and communicating a winning sales strategy against competitors
    • Ensure customer requirements are documented prior to hosting demos

    This role normally requires approximately 40% travel. Customer site visits are an integral ingredient to success which may be enhanced through virtual contact.

    EXPERIENCE/SKILLS:

    • Strong knowledge of the electric utility sector and the associated technology and business landscape
    • Continual attention demonstrated to seeking new sales opportunities
    • Proven success in identifying and capturing new customer opportunities resulting in a broadening of the customer base in an organization
    • Proven success in selling against competition and driving the value of the offered system(s) to the customer needs resulting in new customers to an organization
    • Strong sales management skills demonstrated through a defined planning process that is consistently applied to pursuit of opportunities
    • Strong communication skills
    • Solid understanding of software offerings and market needs
    • Experience with building strategy for pursuing a non-installed base customer with defined short, mid and long-term goals and action plans
    • Experience with engaging across businesses (multi-divisional etc.)
    • Strong negotiating skills
    • Proven track record in managing, influencing and motivating project team members to achieve project objectives.
    • Experienced business traveler

    EDUCATION:

    B.S. degree in Engineering, Computer Science, or Business Management or a related discipline.

    EXPERIENCE:

    Minimum 5 years professional experience with proven success in expanding customer base and aggressive exploration and pursuit of new opportunities with new customers(empty)