- Welcome and assist all patients and visitors at CCI, notifying the appropriate staff of their presence.
- Ensure all paperwork and orders are accurate before handing them over for processing.
- Manage Laboratory Specimen Collection records, distinguishing between in-house and external labs.
- Operate office equipment to transmit information efficiently.
- Provide patients with essential company information and direct non-clinical inquiries.
- Handle phone calls, answering queries, and directing clinical questions to the right personnel.
- Collaborate with CCI staff, physician offices, and hospitals.
- Maintain a clean and organized lobby throughout your shift.
- Verify patient insurance and collect necessary copays.
- Adhere to regular and timely attendance at work.
- Perform any other assigned duties.
- Proficiency in OncoEMR software.
- Accurately verify and update patient records in the EMR system following SOP.
- Ensure correct lab test procedures and destinations are identified.
- Operate multi-line phone systems and route calls effectively.
- Guide patients to the right location post-laboratory visit.
- Consult supervisors for technical queries.
- Distribute necessary lab kits and receive patient specimens.
Receptionist - CCI Main - Huntsville, United States - ClearView
Description
Join Our Team as a Front Desk Receptionist at CCI!
The Front Desk Receptionist is the go-to person for providing information to patients and guests in the main lobby. You'll also be in charge of checking in patients and directing them to the right departments.
Key Responsibilities:
Technical Skills:
Join our Team and Grow Your Career with Us!
If you have a passion for providing exceptional customer service in a healthcare environment, we want you on our team!