Front Desk - Chanhassen - Paisley Park

    Paisley Park
    Paisley Park Chanhassen

    1 week ago

    Description
    Front Desk & Guest Experience Associate
    Schedule: Thursday-Monday (Part-Time)
    Includes mandatory staffing for the annual Celebration event in June
    Reports To: Operations and Administrative Manager
    Compensation: $16-$18 per hour, based on experience and qualifications
    Position Summary:
    • The Front Desk Associate serves as the first point of contact for guests and customers, providing a welcoming, professional, and organized front desk experience while supporting tour operations and administrative functions.
    Responsibilities:
    • Welcome customers and guests in a warm, friendly, and professional manner
    • Check in guests for scheduled tours and events
    • Monitor lobby traffic, work areas, and overall customer flow
    • Facilitates correspondence with customers
    • Communicate all customer questions, concerns, and complaints to management in a timely manner
    • Collaborate with Customer Relations, Administrative, and Tour Operations teams
    • Assist with special projects and administrative tasks as needed
    Qualifications:
    • Strong interpersonal and customer service skills to ensure positive guest interactions
    • Excellent multitasking and organizational abilities
    • Active listening and clear verbal and written communication skills
    • Effective time-management skills
    • Ability to work collaboratively as part of a team
    • Technical proficiency in customer records management, word processing, databases, email, and chat software
    • Proficiency in Microsoft Office Suite
    Physical Requirements:
    • Ability to remain upright and stationary for extended periods during a shift
    • Ability to move throughout the lobby and front desk areas as needed
    • Ability to lift, carry, and move materials or supplies weighing up to approximately 25 pounds
    • Ability to operate standard office equipment, including computers, phones, printers, and scanners
    • Ability to communicate effectively in person, by phone, and via electronic means
    Note: As Prince was a pescatarian, Paisley Park is a pescatarian food environment. Eggs, fish, and cheese are fine; beef, pork, chicken, and other meats can be eaten in your car, or you may take meals off-site.

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