- Oversee the recruitment and termination process of property managers in compliance with company policies, incorporating input from the Executive Team.
- Uphold Company Vision and Values which include Authenticity (practice integrity, genuine, dependable, and trustworthy), Service (dedication, helpfulness, best in class), Give Back (community engagement, servant attitude, help others) & Entrepreneurship (seize opportunities, creative, strategic)
- Motivate and lead a high-performing team; attract, recruit, and retain required members of team.
- Create value through new business growth.
- Organize/lead proposals for new business opportunities.
- Maintain knowledge of new technologies, industry best practices, and innovative with problem solving
- Negotiate property management agreements.
- Ensure compliance with all management agreements, service contracts, and accounting policies and procedures.
- Ensure timeliness and accuracy of client financial and management reports.
- Maintain relationships with client's key decision makers.
- Verify the existence of, or develop if needed, policies and procedures including Operations Manual, Emergency Procedures, and Tenant Handbook
- Collaborate with client accounting, corporate accounting, and other functional leaders.
- Department P&L responsibility, including budget preparation and forecasting.
- Proven experience in identifying, developing, and motivating team members.
- Bachelor's degree in business administration or related discipline
- 7 years or more of property management experience in office at the Director level
- Experience with industrial & retail is preferred.
- Proven ability to manage large, complex portfolios.
- CPM is preferred.
- Proficient in Microsoft Office
- Yardi Voyager 7S experience
- Excellent verbal and written communication skills
- Strong emphasis on customer service (both internally and externally)
- Keen sense of financial acumen
- Business development experience
- Must be a strong leader.
Director of Property Management - Arkansas, United States - 20/20 Foresight Executive Talent Solutions
Description
Company
Our client is a market-leading & growing commercial real estate services firm that is affiliated with a top global brokerage house. The firm provides property & facilities management services, brokerage services, & project management / development services to its office, industrial, and retail clients. Located in one of the fastest growing markets in the US, the company manages approximately 7 million square feet of space with faith and integrity, utilizing their experience and expertise to provide superior real estate services to the benefit of clients, families, and communities.
Location
NW Arkansas (relocation assistance will be provided)
Role
Reporting directly to the firm's executive management, the Director of Property Management is responsible for staff development and the successful planning, organizing, direction and management of the Property Management division to ensure profitability, service quality, positive team culture and strong client relationships. Responsibilities include hiring, training, mentoring, supervision, and evaluations of Property Managers and supporting team members, fostering growth and compliance while maintaining effective communication with executive management. The Director reviews the operational calendar, supervises Property Managers, and ensures adherence to accounting, personnel, payroll, and office procedures. Financial oversight, contract and vendor management, and property inspections are required. The Director of Property Management must prioritize high-quality service and offer 24/7 availability in the event of emergencies. In addition, the Director will be integral in business development and will have a significant outward facing presence. This individual will embody and promote the firm's values and culture each day.
Responsibilities
Daily responsibilities include, but are not limited to:
Qualifications