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    Health + Wellness Manager - Charlotte, United States - Staffing Fitness

    Staffing Fitness
    Staffing Fitness Charlotte, United States

    3 weeks ago

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    Description

    Who We Are:

    Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry.

    We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity.

    Our client will be disclosed upon being selected for the interviewing process.


    Our Client x Job Description:


    The Studio Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue.

    You will be a passionate advocate for the brand, embodying our core values of integrity, respect, fairness, excellence, and shifting the cultural perspective of fitness.


    Sales & Membership Growth:


    • Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones.
    • Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge.
    • Track and analyze membership data: Monitor key membership KPI's and use insights to inform strategic decisionmaking.
    • Partner with marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads.

    Leadership & Team Management:


    • Build and cultivate a highperforming, engaged team: Foster a positive and collaborative work environment where employees feel valued, motivated, and empowered to succeed.
    • Develop and coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles.
    • Lead by example: Demonstrate exceptional work ethic, communication, and customer service skills, inspiring your team to do the same.
    • Performance management: Implement effective performance management practices, including setting goals, providing regular feedback, and conducting performance reviews.

    Operational Excellence:


    • Ensure smooth and efficient daily operations: Oversee all aspects of studio operations, including scheduling, staff assignments, inventory management, and adherence to company policies and procedures.
    • Maintain a clean, inviting, and safe studio environment: Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members.
    • Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%.
    • Identify and implement operational improvements: Keep a strong pulse on your studio. Continuously identify opportunities for improvement in the team member and member experience. Implement effective solutions as needed.

    Minimum Educational Level/Certifications:


    • High School Diploma or GED required.
    • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required.
    • Degree in a related field.
    • Specialized credentials preferred or equivalent work experience or education in specialized function.

    Minimum Work Experience and Qualifications:

    • 1+ years of experience in a sales environment
    • Experience with relationshipbased selling, building value and overcoming objections.

    Physical Demands/ Environmental Conditions:


    • Must be able to lift 50 lbs.
    • Physical effort required for daily duties include squatting, bending, reaching, spotting, jumping, and prolonged standing and walking.

    Compensation:

    $55k-$65k base salary
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