Housekeeping Supervisor - Marietta, United States - Hyatt Regency Atlanta Northwest

Hyatt Regency Atlanta Northwest Marietta, United States

3 weeks ago

Description

Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient Housekeeping operation
Prepares work schedules in accordance with forecasted occupancy
Supervises the day to day activities of housekeeping staff
Maintains familiarity with cleaning equipment; fills out requisition orders as necessary
Oversees and conducts inspections of Public Space for efficiency and cleanliness
Insures public space meets and exceeds customer expectations for the appearance of the hotel
Conducts department training on a regular basis
Provides staff with the skills training to provide value added service to customers
Monitors service and teamwork on a regular basis and counsels associates as needed
Insures that guest rooms are within the standards of AURO and franchise hotels
Inspects all guest rooms each quarter; checks "In" house or "Stay-over Rooms" as necessary
Writes maintenance orders as needed. Conducts inventories as assigned.
Checks linen closets and carts for cleanliness and supplies
Trains associates on proper cleaning techniques
Uses 100 point inspection to ensure quality of rooms by inspecting rooms following cleaning by housekeepers
Insures that all associates follow safety rules and procedures. Takes corrective action where required to improve safety of work areas
Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports
Determines, communicates, and monitors achievement of standards of performance on a timely basis
Maintains proper linen pars, chemicals, and amenity inventories
Recommends purchases of products; remaining within budget
Coordinates housekeeping work with other departments; Front Office, Engineering, Banquets, etc.
Confers closely with the Executive Housekeeper at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required
Coordinates staffing and payroll to conform with productivity and budgetary standards
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

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