FT Customer Care Coordinator - Medford - Sword Health

    Sword Health
    Sword Health Medford

    3 days ago

    $66,000 (USD) per year
    Description

    As a Customer Care Coordinator at Sword Health, you will play a key role in delivering exceptional customer service and ensuring client satisfaction.

    Key Responsibilities:

    • Provide timely and professional support to clients via phone, email, and chat
    • Maintain up-to-date knowledge of company products, services, and policies to effectively assist customers

    You will collaborate with cross-functional teams to continuously improve the customer experience. Your work will involve documenting all customer interactions tracking pending issues following up on results.-Additional benefits include flexible hours health dental & vision 401k PTO-


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