Membership Services Representative - West Plains, United States - Knewin

Description

More Information about this Job

Membership Services Representative (Multiple Openings)

Location:
Onsite


Hourly Rate:
$12.50
Why Choose AirMed?

As a leading provider of air medical transportation services, AirMed is one of Global Medical Response's (GMR) family of solutions.

Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at
As a

Membership Services Representative , you will play a vital role in supporting our members and the general public.

Your responsibilities will include addressing member inquiries and concerns, coordinating customer service functions across departments, and ensuring the smooth processing of membership sales and retention.

Responsibilities:
The

Membership Services Representative

maintains a high level of customer care, compassion, and composure while resolving member issues in a sometimes-stressful environment.
The

Membership Services Representative

coordinates with internal and external contacts to facilitate the customer service function for members, collaborating across company departments.
Drive membership sales and ensure member retention through effective communication and support.
The

Membership Services Representative

addresses inquiries and requests from potential and existing members promptly and accurately.
The

Membership Services Representative

processes payments and maintain accurate balancing records.
Work flexible hours, including weekends, to accommodate member needs.
Perform other duties as assigned.

Qualifications:
High School Diploma or equivalent.
Two years of customer service and sales experience
Efficiency in Microsoft Office products.
Customer service and excellent phone/ email etiquette.
Coordination of multiple phone system.
Functions in a fast-paced offices
Sales and marketing support expereince preferred.
The application window for this position is anticipated to close on: April 30, 2024
EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

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