Consumer Relations Co-op - Boston, MA, United States
3 hours ago
Job description
DescriptionWe are currently hiring for our next Communications Co-Op at our office in the Seaport District of Boston, MA. This position is from July 2026-December 2026.
What You'll Brew:
- Support the Boston Beer Company communications team including external, internal and consumer communications
- Manage the day-to-day responses to drinker contacts across all brands using CRM system
- Answer consumer inquiries by email promptly and thoroughly in a friendly and courteous manner
- Write and maintain brand messaging for drinker-facing communications
- Assist in regular data mining and brand insights reporting
- Prepare and send mailers to media and drinkers including but not limited to: product samples, refund checks, swag, etc.
- Build media lists, editorial calendars, pitch materials, research backgrounders, and provide general PR support for brand leads
- Attend team, department and cross-functional meetings for exposure to other areas of the business and stretch opportunities as desired
What Ingredients You'll Bring:
Minimum Qualifications
- Must be currently enrolled in Bachelor's Degree program
- Valid Social Security Number needed by first day of employment
- Must be able to commute daily to the Boston Design Center in the Seaport District of Boston, MA.
Preferred Qualifications
- Course work and interest in Marketing, Communications, Public Relations, or similar
- Working knowledge of Excel, Word, PowerBI, PowerPoint, and Outlook
- Candidate must be confident, collaborative, solutions-oriented and self-starter who is an adept multi-tasker with the ability to prioritize effectively
- Strong written and verbal communication skills
- Prior professional experience is required, preferably with some customer service experience
- Sound judgment and risk assessment skills
- Good team player: you will interact with many people in the company, and we are the voice of the company.
- A willingness to learn about Boston Beer Company products and history
In accordance with pay transparency laws the rate for this role if hired is $18 - $20 an hour.
Some Perks:
Our people are our most important "ingredient." We not only have to hire the best, but we reward, develop, and retain them too. We also have a variety of benefits for our Co-ops including paid sick time, 401K program, Employee Assistance Program (EAP, pre-tax deductions for MBTA passes, and worker's comp. Not to mention, brown bag lunches with senior leadership, assigned mentors, and social events with other co-ops.
Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact for assistance.
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