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  • Claims Adjuster - san antonio - New Horizon Insurance Company

    New Horizon Insurance Company
    New Horizon Insurance Company san antonio

    2 weeks ago

    Default job background
    Description

    Commercial Auto Bodily Injury Claims Adjuster

    We are seeking a skilled Commercial Auto Bodily Injury Claims Adjuster to join our team. In this role, you will be responsible for handling commercial auto bodily injury claims from initial contact through resolution.

    Responsibilities:

    • Establish timely contact with all parties involved in a claim, including insureds, drivers, witnesses, and other stakeholders to gather facts and explain the claims process.
    • Assess coverage and identify potential coverage issues to ensure accurate and efficient claim resolution.
    • Determine liability and document the claim file with details of the investigation.
    • Communicate the rationale behind coverage or liability decisions to applicable parties.
    • Document information obtained regarding damages and resolve within assigned authority limits.
    • Manage the assignment of claims to material damage for inspection and repairs.
    • Maintain files, notes, and correspondence while performing multiple tasks in a fast-paced environment.
    • Alert claims supervisors to potential fraud or recovery escalation on a claim.

    Requirements:

    • 3+ years of experience in handling commercial auto bodily injury claims.
    • Texas All Lines Adjuster License (required upon hire).
    • California Adjusters license (required within 90 days of hire).
    • Bilingual in English and Spanish (strongly preferred).
    • Associates degree or above (preferred).
    • Ability to multitask in a fast-paced environment.
    • Effective communication skills and ability to clearly document and communicate decision-making basis.
    • Excellent written skills demonstrating clear, professional, and succinct communication for file documentation, internal communications, and external correspondence.
    • Strong organization and time-management skills.
    • Courteous and professional telephone communications.
    • Ability to work in a team environment.

    Benefits:

    • Generous paid time off package.
    • Company-sponsored medical, dental, and vision plans + 401(k) and cafeteria plan.
    • 401(k) matching.
    • Dental insurance.
    • Employee assistance program.
    • Health insurance.
    • Life insurance.
    • Paid time off.
    • Vision insurance.

    Schedule:

    • Monday to Friday.

    Education:

    • Associate (Preferred).

    Experience:

    • Adjusting Commercial Auto - BI: 3 years (Required).

    Language:

    • Spanish (Required).

    License/Certification:

    • Texas Claims Adjuster License (Required).
    • California Claims Adjuster License (Preferred).

    Work Location:

    Remote.


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