Order Entry Administrator - El Dorado, United States - Syndeo

Description

Job Description

Syndeo Staffing has a direct hire opportunity for an Order Entry Administrator to join a family-owned ag-fertilizer supply company. The Order Entry Administrator will be responsible for entering new orders accurately and timely and providing exceptional customer service to customers and co-workers.

Duties & Responsibilities:

• Receive and process incoming orders.
• Informing customers of receipt, prices, shipping dates, delays, and handling complaints.
• Distribute production schedules or work orders to departments.
• Revise production schedules when required due to changes, labor or material shortages, backlogs, or other interruptions.
• Review production schedules and work orders to determine personnel or materials requirements or material priorities.
• Arrange for delivery, assembly, or distribution of supplies or parts to expedite and meet production schedules.
• Assimilate information from a customer's request and input data into proprietary software with accuracy and data integrity.
• Perform comparative analyses of different data sources to correctly fulfill order requirements considering plant procedures and inventory requirements.
• Collaborate with other team members, including the Procurement & Inventory Manager and VP of Operations, to ensure a cohesive and seamless customer experience.
• Develop a deep understanding of our products, services, and processes to provide accurate and helpful information to customers.
• Provide outstanding customer service support by responding to customer inquiries and resolving any issues or complaints efficiently.
• Continuously update knowledge of industry trends and utilize best practices for effective customer service and order entry.

Requirements:

• High school diploma or equivalent required. Associate's degree in Agriculture, Business, or related field preferred. Experience will be considered in lieu of a degree.
• Proven working experience or similar role within a manufacturing environment or equivalent.
• Experience in Fertilizer or Agriculture preferred.
• Strong data entry skills with high accuracy and attention to detail.
• Proven ability with Microsoft Office and Data Entry Software.
• Demonstrated ability to work both independently and in a team-oriented environment.
• Proactive attitude and excellent ability to multi-task.

Schedule: Monday – Friday 7:30 AM – 5:00 PM

Pay: $18 - $22 DOE