Receptionist - Pasadena, United States - Fundamental

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    Full time
    Description

    POSITION SUMMARY:

    Be the first smiling face for patients, family members and visitors – be our Receptionist

    DUTIES & RESPONSIBILITIES:

  • Answer and direct incoming calls
  • Take/ deliver messages to personnel
  • Answer questions for callers regarding the organization including address, directions, etc.
  • Welcome on-site visitors, assist them appropriately, and always provide excellent customer service to both the visitors and fellow staff members.
  • Perform other administrative or clerical duties such as filing, photocopying, and collating as needed.
  • QUALIFICATIONS & REQUIREMENTS:

  • Must have a minimum High School diploma or equivalent G.E.D
  • Must have 1-3 years of relevant experience, preferably in a healthcare environment
  • Must have excellent phone etiquette, communication skills, and customer service skills
  • Must have working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite, or similar programs
  • Ideal candidate is outgoing, upbeat, organized, and demonstrates excellent customer services skills