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- Provide excellent service by greeting guests, candidates and visitors to ensure they have a stunning lobby experience
- Communicate and coordinate with internal employees for guest & candidate arrival
- Assign, monitor, and complete employee requests via HelpDesk ticketing system, Slack channels, virtual reception, email distribution lists, and front desk walk-ups.
- Daily campus walkthrough audits of each building
- Partner closely with key stakeholders including IT, Talent Coordinating team, Employee Services, Security, and the broader Workplace team
- Ensure Workplace Support desk and lobbies are tidy and stocked with necessary supplies
- Manage distribution of access badges for all new and current employees
- Create new hire materials and help facilitate the onboarding experience
- Perform administrative tasks such as compiling reports, performing audits, tracking data, scanning, etc.
- Improve current workflows and processes through innovation
- Assist the Workplace Team with special projects as needed
- 1-2 years administrative support or customer service experience
- Must be able to work onsite
- Must be a team player, flexible, and professional
- Must be organized and detail-oriented
- Ability to multi-task and work in a fast-paced environment
- Ability to be resourceful and proactive
- Experience with Google Drive (Google Docs, Google Sheets, etc.) is preferred
- Experience with a ticketing system (Zendesk, ServiceNow, etc.) preferred
- Experience using Slack preferred
Receptionist - Los Gatos, United States - Cypress HCM
Description
Receptionist
Our client is looking for a Receptionist, who will act as the first point of contact for all guests and candidates, provide general assistance to visitors and internal employees, have an onsite presence, and deliver exceptional customer service with enthusiasm.
Responsibilities:
Requirements
Compensation: $25.00 per hour