IT Support Specialist - Nashville, United States - United Surgical Partners
Description
**Job ID:** 28330 **Date posted:** 03/02/2022 **Location:** Nashville, Tennessee **Facility:** USPI Join Saint Thomas Hospital for Specialty Surgery's outstanding team
Strong leadership skills and the ability to manage multiple issues simultaneously are a must have skill. Ability to demonstrate high levels of customer service and successful project management. Have a professional demeanor, communicate well with others and can handle rapidly changing priorities with patience and flexibility. Take initiative to solve and prevent problems that would impact the facility's ability to safely deliver patient care or that would impact revenue. Also, the ability to work with all levels of employees from frontline staff to management as well as physicians.
**Benefits**
Health, Dental, Vision, disability, and life insurance
Health Savings Account
Flexible Spending Account
Retirement plan with company match
Tuition reimbursement
Paid holidays
Reimbursement for license renewals
Paid Time Off
Competitive compensation
Employee Assistance Program
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
**Required Experience:**
Minimum of 3-5 years of experience in the IT industry, hospital experience preferred.
Minimum of two years of experience serving as an IT project management lead.
Two years experience with Active Directory, Microsoft Windows 2000/XP/2003, VPN, Exchange, Microsoft Outlook, MS Office Suite, Windows operating systems.
Windows desktop support experience is required.
Prior call center experience, knowledge of ITIL and project management is preferred.
Familiarity with Cerner Millennium electronic health records desired.
Healthcare experience is a plus as well as an understanding of HIPAA and security protocols to protect Protected Health Information.
Minimum of undergraduate degree in Business and/or Information Technology/Services.
A+, MCP or MCSE certifications desired.
Ability to work a flexible schedule based on the needs of the hospital