-
Customer Success Manager
3 weeks ago
Clarivate Overland Park, United StatesEx Libris, a Clarivate Company, seeks a dynamic Customer Success Manager (CSM) to join our esteemed global Customer Success team. In this pivotal role, the CSM collaborates closely with our Consortia customers utilizing Ex Libris software, dedicated to fostering their success and ...
-
Customer Success Manager
3 weeks ago
Clarivate Analytics Overland Park, United StatesWe are looking for an energetic · Customer Success Manager (CSM) · to join our global Customer Success team The main purpose of the CSM is ensure our Consortia customers associated with Ex Libris software under Clarivate are achieving success supporting their members who use ou ...
-
Customer Success Manager
4 days ago
Clarivate Analytic Overland Park, United StatesWe are looking for an energetic · Customer Success Manager (CSM) · to join our global Customer Success team The main purpose of the CSM is to · retain · an assigned book of business · associated with Ex Libris software · under Clarivate · , · identify · and mitigate risk ...
-
Customer Success Manager
4 days ago
Storewise, Inc. Overland Park, United StatesFounded in 2017, Storewise, a B2B retail SaaS provider, serves the important, trillion-dollar retail food industry. It's a fight between your local neighborhood grocer (aka Independent retailers) and big box stores; a modern-day David vs Goliath. · The Independent retailer ("Inde ...
-
Senior Client Success Manager
3 weeks ago
Propio Language Services Overland Park, United StatesAt Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions. Language Services is a billion-dollar industry with unlimited potential for growth and expansion. Propio is the fastest-growing compa ...
-
Customer Success Manager, Onsite
2 weeks ago
Propio Language Services Overland Park, United StatesPropio Language Services is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, educ ...
-
Customer Success Manager, Onsite
3 weeks ago
Propio Language Services Overland Park, United StatesPropioLanguage Servicesis transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, educat ...
-
Customer Success Manager, Onsite
3 weeks ago
Propio LS, LLC. Overland Park, United StatesPropioLanguage Services · is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, ed ...
-
Customer Success Manager Home Care
3 weeks ago
A Place for Mom Overland Park, United StatesCompany Description · About A Place for Mom · We're the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation's most trusted senior advisory service, we are a ...
-
Senior Client Success Manager
1 week ago
Telelanguage Overland Park, United StatesAt Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions. Language Services is a billion-dollar industry with unlimited potential for growth and expansion. Propio is the fastest-growing compa ...
-
NetSmart Overland Park, United StatesAccountable for the success of strategic, large scale Population Health clients to ensure a cohesive client experience and identify opportunities to grow the relationship through other Netsmart solutions and services. · Responsibilities · * Cultivate relationships at all levels o ...
-
Travel Echo Technician
3 days ago
Genie Healthcare Overland Park, KS, United StatesGenie Healthcare is seeking a travel Echo Technician for a travel job in Overland Park, Kansas. · Job Description & Requirements · Specialty: Echo Technician · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 hour ...
-
Client Success Executive
2 weeks ago
WellSky Overland Park, United StatesWellSky is seeking a Client Success Executive for our Connected Networks team This individual will lead strategies and overall success of their clients across multiple software solutions. We're looking for someone who is passionate about account management, client interaction and ...
-
Sonographer Cardiac Services
1 day ago
Menorah Medical Center Overland Park, United StatesDescription · Introduction · Do you have the career opportunities as a Sonographer Cardiac Services you want with your current employer? We have an exciting opportunity for you to join Menorah Medical Center which is part of the nation's leading provider of healthcare services, ...
-
Cashier
1 week ago
Firehouse Subs Shawnee Mission, United StatesAbout us · We are a growth oriented company with a focus on building people up. We believe that the people in our organization are the life-blood of what we do and we will go the extra mile for those that will walk with us. Our purpose is to bridge the gap to success and assist o ...
-
Cashier
2 weeks ago
Firehouse Subs Shawnee Mission, United StatesAbout us · We are a growth oriented company with a focus on building people up. We believe that the people in our organization are the life-blood of what we do and we will go the extra mile for those that will walk with us. Our purpose is to bridge the gap to success and assist o ...
-
Shift Manager
3 weeks ago
Panera Bread Overland Park, United StatesPanera Bread - College & King is currently looking for a full time or part time Shift Manager to join our team in Overland Park, KS. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything runni ...
-
Shift Manager
3 weeks ago
Jack in the Box Overland Park, United StatesJack in the Box is currently looking for a full time or part time Shift Manager to join our team in Overland Park, KS. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly an ...
-
Shift Leader
2 weeks ago
Firehouse Subs Shawnee Mission, United StatesAbout us · We are a growth oriented company with a focus on building people up. We believe that the people in our organization are the life-blood of what we do and we will go the extra mile for those that will walk with us. Our purpose is to bridge the gap to success and assist o ...
-
General Manager
2 weeks ago
Firehouse Subs Shawnee Mission, United StatesAbout us · We are a growth oriented company with a focus on building people up. We believe that the people in our organization are the life-blood of what we do and we will go the extra mile for those that will walk with us. Our purpose is to bridge the gap to success and assist o ...
Customer Success Manager - Overland Park, United States - Storewise Inc.
2 weeks ago
Description
Founded in 2017, Storewise, a B2B retail SaaS provider, serves the important, trillion-dollar retail food industry.Its a fight between your local neighborhood grocer (aka Independent retailers) and big box stores; a modern-day David vs Goliath.
The Independent retailer (Independent) is a family business spanning generations, collectively generating $255B+ in revenues per year. Theyre staples in their communities and excel in delivering fresh, quality food and outstanding customer service at competitive prices. Over the past few decades, technology-led retailers like Walmart, Amazon, and Dollar Stores have taken market share from Independents. However, Independents are resilient and are fighting back leveraging years of industry domain know-how and embracing technology. This is where Storewise comes in. There has not been a unified retail automation platform that covers the operation of a store like Storewise.Our 100% cloud-based platform delivers value by simplifying the way an Independent sets pricing across every item in their store, manages the myriad of vendors, identifies risk, improves training, and more.
In many cases, the Storewise platform funds itself.Beyond the software platform, we provide retailers with a seasoned blend of technologists, former grocery operators, data analysts, CPG professionals and support specialists ready to work together and strengthen the most important small business in the world.
If youre seeking a hard challenge and personal growth within a well-funded SaaS technology company, you may want to speak with us.
Role Responsibilities:
This role is all about strategic account planning and execution to ensure customer satisfaction, reduce customer churn, and maximize revenue per customer
Responsibilities include:
1.
Customer SuccessDevelop and manage relationships with customer owners (including financial decision maker, champion and platform users) to ensure they understand the strategic value of Storewise and alignment with their goals and objectives.
Become a product expert and proactively engage with customers to maximize product adoption. Own customer communication and document key moments within the customer journey using a CRM. 2.Customer RetentionPartner with Sales, Implementation, and Technical Services to manage and ensure customers are moving through the customer journey efficiently.
Identify churn indicators during the customer journey and execute plays accordingly.Plan and execute account management best practices to maintain connections with the most senior level client contacts to ensure ROI is aligned and known at all levels.
About YouPrevious customer success, sales, or account management experience Self-starter who proactively identifies opportunities and thinks critically to generate and execute solutions.
Exceptional time-management and project management skillsExcellent communication, presentation and interpersonal skillsA data-driven, customer-centric approach where youre not afraid to admit I dont know, but I cant wait to find outA good sense of humorLocation:Overland Park, KSOur benefits include: 75% Paid Medical 100% Paid Accident, Dental, Vision, Life, Short Term and Long Term Unlimited PTO Holiday Break $30/mo Phone Credit Employer Paid Genesis membership Unlimited coffee, tea, soda, snacks Kitchen Access Central Overland Park location 1x Monthly Taco Tuesday401KOur Values are Uncompromised: Love the Independents Embrace the struggle Win together Own it Less is more Win as a phalanx Success is merit-based Sprint to the explosion Maniacally fast and focusedWe are mission-driven and looking for candidates who align with our Values and can embrace this dynamic industry thats ready to grow by leveraging our grocery automation software.
Learn more at
