- Provide responses via telephone or written communication to holders of Unclaimed Property, seeking information or clarification of Unclaimed Property law, NAUPA II compliance programs and penalties for untimely reporting.
- Review and verify data contained in the less difficult Unclaimed Property reports for completeness, accuracy and compliance with law and regulations and reporting procedures. Take necessary action to correct reporting deficiencies, which includes contacting holders or administrators and working to obtain clarification of information and/or additional data, using written or telephone communications.
- Key or load the less difficult Unclaimed Property holder reports and owner information onto the Unclaimed Property database. Conduct simple research in CA Notice and UPS2000 to process reports. Track assigned reports and follow up on unresolved problems. Provide status updates for the team lead and/or management.
- Process letters to holders with non-compliant reports for Unclaimed Property
- Archive reports for storage on-site and for the State Records Center.
- During peak seasons, assist the Reporting Intake Unit in sorting Holder reports for efficient processing.
- Monday – Friday, 7:30 – 5:00 Qualifications: Provide exceptional customer service as a representative of the State Controller. Exhibit a positive attitude at all times. Punctuality, professionalism, and good attendance. Excellent work habits with the ability to handle varying tasks throughout the day. Attention to detail. Comfortable working with customers over the phone and over email.
• Ability to lift up to 30 pounds. The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, hair style and texture, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Rev. 01/2023
Program Technician - Sacramento, United States - California State Controller's Office
Description
Program Technician
Position #:
Salary Range:
$ 3,125 - $ 4,200
Issue Date:
4/19/2024
Contact:
Elisa Wong
Location:
Unclaimed Property Division
10600 White Rock Road
Rancho Cordova, CA 95670
Final Filing Date:
May 3, 2024
For permanent positions, SROA and surplus candidates should attach "surplus letters" to their application. Failure to do so may result in your application not being considered.
Submit application package electronically via your CalCareers account or to address below:
State Controller's Office
Human Resources Office
ATTN: Classification Unit - CB
300 Capitol Mall, Ste. 300
Sacramento, CA 95814
Application package must include all the required documents. Mailed application package must include Position # in the job title section. Application received without this information may be rejected.
Looking for a job that you can feel passionate about? Looking for work in an inviting work environment? If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California.
**Free Parking**
Applications will be screened and only the most qualified will be interviewed. Application must include "to" and "from" employment dates (m/d/y), hours per week, and prior employer contact information including contact number. Applications received without this information may not be considered for this position.
The selected candidate considered for the advertised position will be required to undergo a fingerprint clearance and any offer of employment will be contingent upon live scan fingerprint results.
The selected candidate will be required to adhere to current SCO Nepotism requirements.
Duties and Responsibilities:
(Candidates must perform the following functions with or without reasonable accommodations.)
Core Work Hours: