Director, Transitions Process Team Leader – Managed Services - Kalamazoo
1 week ago
Job summary
The Director Transition Process Team Leader provides strategic oversight for enterprise-wide delivery of new client engagements from diagnostic assessment through onboarding system implementation process design and transition to recurring services across all platforms geographies and industries.This role drives quality consistency and operational excellence through standardized methodologies performance management and disciplined project execution to ensure profitable high-quality outcomes and seamless client experience.
- Leadership & Governance:
- Establish transition standards workflows best practices.
- Serve as escalation point for complex accounting process design client reporting issues.
Job description
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