Jobs

    Customer Service Professional - Aston, United States - Geiger Pump and Equipment

    Geiger Pump and Equipment
    Geiger Pump and Equipment Aston, United States

    3 weeks ago

    Default job background
    Description

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Donation matching

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    Signing bonus

    Tuition assistance

    Vision insurance

    Geiger Pump & Equipment is a leading supplier of critical pumps, vacuum pumps, blowers, mixers, and related equipment to manufacturers and water treatment plants throughout the Mid-Atlantic. We are seeking an experienced Customer Service professional to join our growing team in Baltimore, MD or Aston, PA.

    The Customer Service Professional will:

    · Provide customers with pricing for equipment parts or repairs, order acknowledgements and status updates

    · Enter and track orders in our business system, including inputting sales and shop orders

    · Work with our shipping team to coordinating shipments

    · Purchase materials to fulfill orders and monitor inventory and regularly purchase materials to maintain inventory levels

    · Work in partnership with our sales teams to assure customer expectations are met or exceeded

    · Focus on providing customers with exceptional customer service and clear, timely communication

    We value safety, teamwork, new ideas, ongoing learning, and respect for each other and our customers. We invest in our team members and communities, and work to create rewarding careers with exciting potential for growth.

    Minimum Qualifications:

    Excellent communication and interpersonal skills

    Ability and desire to learn quickly

    Computer skills including familiarity with Microsoft office (Outlook, Word, Excel) and Adobe, and experience using customer relationship management (CRM) tools and business systems such as Sage 300

    Ability to complete tasks independently and manage time

    Positive attitude and desire to learn and contribute to a team and provide exceptional service

    Associates degree would be a plus

    Geiger Offers:

    · Signing bonus, competitive pay, profit sharing, and generous paid-time-off (PTO)

    · Health Insurance options for individuals and family, including dental and vision, health savings accounts with company contribution, and more

    · Retirement 401K plans with excellent company matching

    · Full tuition reimbursement for future college or trade school

    · Time off for community volunteering, new parent paid leave, Employee Assistance Program, and more

    To apply please visit or call us at and ask for Denise at extension 2321. We look forward to meeting you

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