Learning Management System Administrator - Seattle, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Seattle, United States

    1 month ago

    Motion Recruitment background
    Description
    Our client is seeking a motivated Learning Management System (LMS) Administrator.

    Location:
    Seattle, WA (3 days onsite rest remote)

    Duration: 12 Months Contract


    Position Summary:


    The Learning Management System (LMS) Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS).


    Top Skills:

    • 2+ years of experience with SuccessFactors
    • Excellent communication and technical troubleshooting skills
    • ServiceNow experience preferred
    • Excellent time management and attention to detail
    • Experience in the same/similar regulated industry

    REQUIRED COMPETENCIES:

    Knowledge, Skills, and Abilities:

    • Must have basic GMP and Quality knowledge.
    • Intermediate skills in navigating a document management system (DMS) and Learning Management System (LMS).
    • Must be able to properly communicate e-mails and routine business matters with management with a high level of accuracy.
    • Must demonstrate basic writing skills and be able to follow technical reports.
    • Must be action-oriented and customer-focused and possess learning agility.
    • Excellent organizational and written skills.
    • Ability to work independently, and have a high degree of accountability and accuracy of work.
    • Intermediate skills in design, development, and implementation of training.
    • Proficient in MS Outlook, Word, Excel, and PowerPoint.

    DUTIES AND RESPONSIBILITIES:


    LMS Administration and record control of training information with input from users, subject matter experts, trainers, and other learning development personnel to ensure accurate learning plans/histories and availability of current training materials.


    • Ensure training forms are entered into the LMS within 1 business day of receipt and retained per procedure.
    • Review training form submissions for adherence to good documentation principles, accuracy, and completion.
    • Oversee the creation, editing, and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval.
    • Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits.
    • Apply LMS knowledge to provide front-line technical support (or escalation) for users.
    • Thoroughly research customer requests and questions and provide suggestions for resolution.
    • Track and document all incoming customer requests, data entry, and filing for department metrics.
    • Maintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principles (GDP).

    Education and Experience:

    • Bachelor's degree preferred
    • 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.
    • Learning Management System (LMS) background preferred.
    • An equivalent combination of education and experience may substitute
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