- Adhere to safe vehicle operating procedures and legal requirements.
- Check lot and log out truck locations.
- Test drive and upsell all jobs completed by Service Department.
- Pick-up and/or deliver customer vehicles and new and/or PacLease trucks.
- Deliver parts and equipment to technicians, as well as locate and pick-up parts outside of the facility.
- Maintain service shop including performing minor repairs and maintaining outside areas.
- Represent the Company in a professional and courteous manner when interacting with customers.
- 18 years of age.
- High school graduate, GED, or 1 year of work experience.
- Valid driver's license in the state of employment and a qualified MVR abstract.
- 1 year of direct customer-facing sales experience.
- Valid class B commercial driver's license in the state of employment.
- Ability to work independently without direct on-site supervision.
- Basic knowledge off Microsoft Excel, Word, and Outlook.
- Heavy-duty truck aptitude.
- Strong organization, communication, and phone skills.
- Comprehension: Ability to understand, remember, and apply oral/written instructions and information.
- Organization: Ability to organize thoughts and ideas into understandable terminology.
- Reasoning & Decision Making: Ability to apply common sense in performing job.
- Communication: Ability to understand follow basic instructions and guidelines.
- Mathematics: No mathematical ability is required.
- Contribute to a work environment that is based on trust and respect.
- Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
- Suggest ways to improve the efficiency of conducting their job duties.
- Promote continuous improvement and change to support company growth.
- Mentor others unselfishly.
- Give credit where it's due.
- Adhere to the policies contained in the Employee Handbook.
- Adhere to the Company's Employee Conduct Policy.
- Support management decisions toward meeting company goals.
- Be open and receptive to new ideas, regardless of their origin.
- Make prudent decisions, which are based on the best interest of the Company and its long-term future.
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Description
Job TypeFull-time
Description
The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.
We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.
I. General Job Description
This position will be responsible for the delivery and pick-up of commercial vehicles for the assigned Service Department(s). This position will provide exceptional customer service and conduct business in a professional manner, including courteous on-time delivery and projecting a professional image.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Responsibilities
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is required to sit for long periods of time. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is normally loud.
VI. Common Expectations of Performance for all Employees
The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.
Communications, Teamwork, and Feedback to Others
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs Peterbilt and Western Truck Center.
Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.
We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.
