Jobs
>
Hartford

    Director of Community Services and Quality Assurance - Hartford, United States - HARC Inc

    HARC Inc
    HARC Inc Hartford, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    Job Description

    Director of Community Services and Quality Assurance

    The Director of Community Services and Quality Assurance oversees all community services programs provided by Harc, including but not limited to Individual Home Supports, Community Companion Homes, Respite, and Recreation.

    This position ensures that Harc remains on the cutting edge of service delivery, develops services innovation, builds positive community relationships and resources, and ensures Harc's overall mission is pursued.

    The Director leads the community services team and ensures that people supported by Harc lead lives of quality, inclusion and dignity by building and supporting the team to help people build a great life.

    The Director leads and guides a team of dedicated staff members, providing specialized training and ensuring best practices in working with individuals with intellectual disabilities.

    Leadership and communication skills will be instrumental in fostering a supportive and enriching environment for both participants and staff. The Director will assist the community services programs' budget, staffing and operations.

    Key Responsibilities:

    Program Management:
    Supports Harc in advancing its mission by supporting its community and governmental advocacy efforts; demonstrating cutting edge service delivery and supporting activities that promote Harc's financial stability, including supporting Harc fundraisers

    Leads the Community Services team to provide meaningful and dignified supports while promoting independence under the Direction of the Senior Director.

    Promotes a person-centered environment, coordinating and implementing comprehensive supports and programs necessary to promote a life of quality, inclusion, and dignity for each person supported.

    Ensures the highest degree of health, safety and cleanliness in all programs.
    Promotes innovative community opportunities for people with intellectual disabilities including the development and expansion of programs.
    Assists the Senior Director to manage the programs within budgetary guidelines and ensure smooth day-to-day operations.
    Maintains quality assurance of program activities across all areas.
    Analyzes data to evaluate participants' progress in various skill areas.

    Provides input and support at Individual Plan (IP) program reviews and participate in the Utilization Resource Review (URR) process when needed.

    Guides progress toward organizational goals and objectives, including the Strategic Plan and Continuous Quality Improvement Plan (CQIP).


    Person-Specific Support and Development:


    Ensures the completion of person-specific paperwork and ensure the effective implementation of each person's Individual Plan program goals and action plans.

    Oversees the valuate individual activity plans in various skill areas, such as communication, activities of daily living, social awareness and development, volunteerism, sensory input, physical restoration, and leisure skills.

    Collaborates with therapeutic staff to implement effective teaching strategies that align with participants' learning styles.
    Provides counseling support to individuals as needed, teaching appropriate coping strategies for social and vocational situations.

    Ensure that each person remains eligible for the supports and services they need to live their best lives and make informed decisions about their finances.


    Staff Management and Training:
    Hires, directs, supervises, and instructs staff in best practices for working with individuals with intellectual disabilities.
    Provides specialized training to staff on various topics to enhance their skills and expertise.
    Conducts and documents staff meetings, fostering a positive and collaborative team environment.
    Implements Harc's guidelines for staff supervision, performance management, and provide progressive discipline when necessary.


    Resource Management:
    Ensures availability and proper maintenance of instructional materials, supplies, and equipment required for program activities.

    Understands and provides input as required on the program budget, collaborate with supervisor to monitor the budget of the program, and manages resources efficiently.

    Monitors sources of income and prepares grant/fee applications and follow-up reports required by various funding sources. Prepares cost reports as necessary with the Chief Financial Officer under the guidance of the Senior Director.

    Assists Senior Director to ensure appropriate funding for individuals supported by Harc to ensure that their support needs are met.

    Participates and encourages participation in organizational advocacy efforts to affect funding and systemic change.

    Compliance and Reporting:
    Upholds compliance with DDS licensing regulations and Quality Services Review (QSR) requirements, auditing standards, and Harc quality assurance requirements.

    Advises Senior Director of current on issues and trends in the field, including local, state and federal regulations and statutory requirements.

    Maintains up-to-date training commensurate with the position to ensure adherence to relevant regulations.

    Assists Senior Director to complete and ensure compliance with all departmental reporting requirements both internally and to external stakeholders in a timely manner.


    Safety and Well-being:
    Prioritizes the health, safety, and well-being of program participants, ensuring a secure and supportive environment.
    Provides on-call support and guidance for the managers of the programs and staff in the absence of the manager.
    Provides direct participant support in the event of inadequate staffing levels or work stoppage (strike).

    Key Competencies:

    Leadership Skills:
    Demonstrate the ability to lead and inspire a team, fostering a culture of excellence, innovation, and collaboration.

    Effective Communication:

    Excellent verbal and written communication skills with the ability to convey information clearly and sensitively to diverse audiences, including individuals with intellectual disabilities and their families.


    Budget Management:
    Experience with managing budgets, monitoring expenditures, and making informed decisions to ensure effective resource allocation.

    Program Development and Quality Assurance:
    Strong understanding of program development principles and experience in implementing quality assurance measures to enhance program effectiveness.

    Training and Development:
    Skillful in designing and delivering specialized training to staff, promoting continuous learning and professional growth.

    Problem Solving:
    Strong analytical and problem-solving skills, with the ability to identify and address operational challenges and drive continuous improvement.

    Crisis Management:
    Capacity to retain professionalism and composure during crises, ensuring the safety and well-being of participants and staff.

    Flexibility and Adaptability:
    Demonstrated ability to adapt to changing circumstances, manage multiple responsibilities, and respond to dynamic program requirements.

    Motivational and Supportive Approach:
    Ability to create a positive and inclusive environment, encouraging participants and staff to reach their full potential.

    Understanding of Intellectual Disabilities:
    Comprehensive knowledge of diverse learning styles and individuals with intellectual disabilities, facilitating personalized support and programming.

    Compliance and Regulatory Knowledge:

    In-depth understanding of regulatory requirements in the developmental services field, including compliance with DDS, DSS, and other relevant agencies.


    Resource Management:
    Proficient in efficiently managing resources, ensuring the availability of necessary materials and equipment for program activities.


    Qualifications:
    Bachelor's degree in business, psychology, or relevant degree; Master's in related field is preferred.
    Minimum of 5 years of experience in a management role, ideally overseeing DDS programs in a nonprofit organization.
    Exceptional organizational abilities to manage and oversee the day-to-day operations of the program effectively.
    Proficiency in Microsoft Office Suite, Google Suite, ADP, Therap, and various software and databases.
    Must be able to obtain and maintain a Department of Developmental Services Medication Administration Certification card.
    Attend agency-wide events and fundraisers.
    Valid driver's license and reliable transportation.
    Passionate about Harc's mission and dedicated to enhancing the lives of individuals through DDS programs.

    #J-18808-Ljbffr
  • Cummins

    Quality Assurance Specialist

    3 weeks ago

    Cummins Hartford, United States Full time

    Quality Assurance Specialist · Description · Quality Assurance Specialist · Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the wor ...

  • Cummins

    Quality Assurance Specialist

    3 weeks ago

    Cummins Barry Square, United States Full time

    Quality Assurance Specialist · Description · Quality Assurance Specialist · Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the wor ...

  • KVK Tech

    Quality Assurance Manager

    3 weeks ago

    KVK Tech Newtown, United States

    Job Description · Job DescriptionDepartment · Quality Assurance · Job Title · Manager · FLSA Status · Exempt · Reports To · Head Quality Operations Management · 1. Role Purpose: · The Quality Assurance Manager ensures quality and compliance of the facility with applicable regulat ...

  • Arcadis

    Quality Assurance

    1 week ago

    Arcadis Middletown, United States Part time

    POSITION - QUALITY ASSURANCE SPECIALIST - MECHANICAL · LOCATION - NEW HAVEN, CT AREA · Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. · We are more than 36, people, in over 70 countries ...

  • Onsite Personnel LLC

    Quality Assurance Associate

    3 weeks ago

    Onsite Personnel LLC Newtown, United States

    Job Description · Job DescriptionRole Purpose: QMS (Quality Management Systems) Associate:The QA Associate ensures quality and compliance of the facility with applicable regulatory requirements. These activities may include reviewing documents and data, conducting systems or proc ...

  • Minerals Technologies

    Quality Assurance Technician

    2 weeks ago

    Minerals Technologies Hartford, United States

    Overview · Minerals Technologies Inc. (MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial marke ...

  • Integrated Resources

    Quality Assurance Manager

    4 weeks ago

    Integrated Resources Hartford, United States

    Title: QA Manager · Job Location: Groton, CT (Hybrid) · Job Duration: 18 Months · Hybrid: Required Onsite 2-3 days per weeks · Support US and UK time zones. · Job Description: · You will be a proactive partner with the external supply business lines, clinical product development ...

  • Rose International

    Senior Quality Assurance Analyst

    1 week ago

    Rose International Hartford, United States

    Date Posted: 05/28/2024 · Hiring Organization: Rose International · Position Number: 464775 · Job Title: Senior Quality Assurance Analyst · Job Location: Hartford, CT, USA, 06106 · Work Model: Hybrid · Employment Type: Temporary · Estimated Duration (In months): 7 · Min Hourly Ra ...

  • Cherokee Nation Businesses

    Quality Assurance Manager

    2 weeks ago

    Cherokee Nation Businesses Front Royal, United States

    Job DescriptionFacilities Quality Assurance ManagerThis position requires an active Top Secret or Public Trust clearance or the ability to obtain a Top Secret or Public Trust clearance to be considered.Assists with facility management and project quality assurance in support of t ...

  • Cherokee Nation Businesses

    Quality Assurance Manager

    3 weeks ago

    Cherokee Nation Businesses Front Royal, United States

    Job DescriptionFacilities Quality Assurance ManagerThis position requires an active Top Secret or Public Trust clearance or the ability to obtain a Top Secret or Public Trust clearance to be considered.Assists with facility management and project quality assurance in support of t ...

  • ati

    Quality Assurance Inspector

    5 hours ago

    ati East Hartford, United States

    Position : Quality Assurance Inspector · Location : East Hartford, CT · Requisition ID: : · Proven to Perform. · From the edges of space to the bottoms of oceans, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. J ...

  • Triumph Group

    Software Quality Assurance Engineer

    2 weeks ago

    Triumph Group Hartford, United States

    Business Overview · Location: · West Hartford, CT, US, · Business Unit: Systems and Support · Function: Engineering / Quality · About Us · Triumph Group designs, engineers, manufactures, repairs, and overhauls a broad portfolio of aviation and industrial components, accessorie ...

  • Apex Informatics

    Quality Assurance Analyst/Tester

    4 hours ago

    Apex Informatics Hartford, United States

    Job Description · Job DescriptionIn the role of the QA Automation Tester, the following services are required: · Follow the core technology and architecture for automated testing of large-scale distributed systems, midrange to client server and n tier e commerce applications and ...

  • Rose International

    Senior Quality Assurance Analyst

    1 week ago

    Rose International Hartford, United States

    Date Posted: 05/28/2024 · Hiring Organization: Rose International · Position Number: 464775 · Job Title: Senior Quality Assurance Analyst · Job Location: Hartford, CT, USA, 06106 · Work Model: Hybrid · Employment Type: Temporary · Estimated Duration (In months): 7 · Min H ...

  • Lorven Technologies

    Quality Assurance Analyst/Sr Tester

    1 week ago

    Lorven Technologies Hartford, United States C2C

    Job Title: Quality Assurance Analyst/Sr Tester · Location: Hartford, Connecticut - Hybrid · Duration: 24 Months Contract Required Skills and Experience: An experience professional with demonstrating the following knowledge and skills: · 7+ years Experience with Automated Testing ...

  • Gallagher

    Quality Assurance Manager

    1 week ago

    Gallagher East Hartford, United States

    About Us: · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organi ...

  • Tech Mahindra (formerly Mahindra Satyam)

    Quality Assurance Automation Engineer

    2 weeks ago

    Tech Mahindra (formerly Mahindra Satyam) Hartford, United States

    Min 8+ yrs of IT experience in Testing software applications · Min 6+ yrs of exp in developing automation testing framework using Selenium and Java · Hands on experience in executing and developing regression automation testing suite for API & UI testing · Excellent Technical lea ...

  • Gallagher

    Quality Assurance Manager CT

    1 day ago

    Gallagher Hartford, United States

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organizat ...

  • EY

    Quality Assurance Lead

    2 weeks ago

    EY Hartford, United States

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the b ...

  • Cardinal Health

    Manager, Quality Assurance

    4 weeks ago

    Cardinal Health Hartford, United States

    **_What Quality Assurance contributes to Cardinal Health_** · Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. · Quality Assurance develops and implements a compliant ...