Customer Service Desk Analyst 1 Job ID -3089 - Bound Brook, NJ - iconectiv, LLC.

    iconectiv, LLC.
    iconectiv, LLC. Bound Brook, NJ

    1 week ago

    Description

    Job Summary:

    This Customer Service Desk Analyst role at iconectiv requires strong customer service skills, patience, attentiveness, and clear communication. The ideal candidate will have basic PC and network connectivity troubleshooting skills.

    • Provide end-user support for proprietary business applications and standard client software.
    • Troubleshoot customer reported incidents using critical analytical skills.
    • Participate in on-call rotations including occasional after-hours shift work.

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