- Provide end-user support for proprietary business applications and standard client software.
- Troubleshoot customer reported incidents using critical analytical skills.
- Participate in on-call rotations including occasional after-hours shift work.
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The Service Desk Analyst will oversee and manage functional data and business analytics projects to support integration services ensuring SLAs are met. · This role involves developing dashboards for monitoring KPIs analyzing data to identify trends and presenting findings to stak ...
Somerset $45,000 - $75,000 (USD)1 month ago
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The Service Desk Analyst will oversee and manage functional data and business analytics projects to support integration services, ensuring SLAs are met. This role involves developing dashboards for monitoring KPIs, analyzing data to identify trends, and presenting findings to sta ...
Somerset $45,000 - $75,000 (USD) Full time1 month ago
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The SHI Service Desk is responsible for incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment. The team provides a single view to the organization for Cloud Customer technology-related incidents. The ideal candidate wil ...
Somerset $50,000 - $65,000 (USD) Full time1 month ago
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We believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. · We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to st ...
Warren Township1 month ago
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We are looking for someone with excellent customer service/service desk skills, · creative troubleshooting techniques,and a good working knowledge of desktop · & laptop computer hardwareand operating systems,network printers,mobile devices, · & Office 365 product support. · Troub ...
Somerset, NJ1 month ago
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Provides helpdesk phone support and remote support for end-users. · ...
New Brunswick1 month ago
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We have following position open with our client.Familiarity with good manufacturing processes will be added advantage. · ...
Bridgewater1 month ago
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Provides helpdesk phone support and remote support for end-users assists in supporting backup & restoration processes and procedures ensures proper use of MDS client equipment. · ...
New Brunswick, NJ1 month ago
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3 to 6 years of experience in an International IT Service Desk Operations. Able to take ownership of team responsibilities when needed and making sure that the deadlines are met. Keen and ready to learn new concepts and design solutions for the toughest of problems. Can demonstra ...
Edison $42,000 - $65,000 (USD) per year1 week ago
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· Company Description · Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model ...
Edison, NJ1 day ago
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+ The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety of service requests and incidents. + This position is hybrid in our Austin or New Jersey office, Tuesday-Thursday in office and Monday and Friday re ...
Somerset, NJ2 weeks ago
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Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. · We are now hiring an Intern ( Help Desk Analyst) in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exception ...
Princeton $17 - $0 (USD) Internship1 week ago
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· Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. · We are now hiring an Intern ( Help Desk Analyst)inHillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptio ...
Princeton Part time1 week ago
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This position is an excellent opportunity to gain global exposure in IT support within a large internationally connected professional services firm. · Act as the initial point of contact for technical issues via phone email or service portal. · ...
New York1 month ago
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The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support d ...
New York $42,000 - $65,000 (USD) per year2 weeks ago
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Role: Service Desk Analyst · Duration: 3 Months · Work location: New York, NY ( Remote) · Responsibilities · The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the NYCHHC enterprise, which includes seven hospital networks and the corporate office. Moni ...
New York $42,000 - $65,000 (USD) per year17 hours ago
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The Service Desk Analyst will provide excellent customer service to 300+ end users. · ...
New York $42,000 - $65,000 (USD) per year2 weeks ago
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The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. · The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. · They ...
Trenton3 weeks ago
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GCM Grosvenor is hiring an IT Service Desk Analyst in the Technology department of a dynamic alternative investment management firm. · ...
New York, New York, United States2 months ago
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We are looking for a Service Desk Analyst to join our team. The successful candidate will be responsible for providing 1st line support covering critical systems and working within an ITIL aligned framework. You will monitor calls, emails and automated alerts, bringing them to an ...
New York1 month ago
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The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the NYCHHC enterprise. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour. Provide support and customer service to users. · M ...
New York, NY1 month ago
Customer Service Desk Analyst 1 Job ID -3089 - Bound Brook, NJ - iconectiv, LLC.
Description
Job Summary:
This Customer Service Desk Analyst role at iconectiv requires strong customer service skills, patience, attentiveness, and clear communication. The ideal candidate will have basic PC and network connectivity troubleshooting skills.
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