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West Tennessee Healthcare Hillview, United StatesCategory: · Admin Support · City: · South Fulton · State: · Tennessee · Shift: · 8 - Day (United States of America) · Job Description Summary: · This position is responsible for completing the financial clearance process within Patient Access Services and creating the fi ...
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Patient Access Representative I - Hillview, United States - West Tennessee Healthcare
Description
Category:
Admin SupportCity:South FultonState:TennesseeShift:
Job Description Summary:
This position is responsible for completing the financial clearance process within Patient Access Services and creating the first impression of WTH's services to patients and families and other external customers.
The PAS Representative must be able to articulate information in a manner that patients, guarantors, and family members understand so they know what to expect and have an understanding of their financial responsibilities.
This position assumes responsibility for collecting and documenting information on behalf of the patient.The PAS Representative may be responsible for completing the pre-registration, registration, insurance verification, benefits verification, certification, referral management, patient liability collections, and medical necessity checkas well as interviewing patients and guarantors to obtain information to screen for financial counseling, verifying eligibility and corresponding benefit levels, coordinating referrals, and obtaining treatment authorizations.
The PAS representative will also work with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial serviceESSENTIAL JOB FUNCTIONS:Process
Correspondence worked daily to current.
Registration
Verifies relevant group/ID numbers.
Completes the registration process according to established policies and procedures.
Informs families with inadequate insurance coverage regarding financial assistance through government and financial assistance programs.
Performs initial financial screening and refers accounts for financial counseling and/or appropriate eligibility assessments.
Ensures all referrals and treatment authorizations for all patient types have been obtained according to the outlined requirements.
If not obtained, contact payers for approvals.
Completes initial medical necessity checks.
Refers to the designated area if medical necessity fails or if referrals /authorizations are denied.
Communication & Miscellaneous
Investigates, resolves, and documents patient problems in a timely and efficient manner.
Maintains accurate files for pre-processing information.
JOB SPECIFICATIONS:
EDUCATION:
High School Graduate, or equivalent LICENSURE, REGISTRATION,
CERTIFICATION:
N/
A EXPERIENCE:
1-2 years of health care or related experience preferred.
NONDISCRIMINATION NOTICE STATEMENTWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
