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    Hotel Front Desk Night Auditor - Union, United States - Holiday Inn Hotel & Suites Cincinnati Downtown

    Holiday Inn Hotel & Suites Cincinnati Downtown
    Holiday Inn Hotel & Suites Cincinnati Downtown Union, United States

    3 weeks ago

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    Description


    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals.

    If you are seeking an overnight position with a team of true professionals, apply today


    Responsibilities


    • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
    • Provide exceptional service to all hotel guests during their stay
    • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
    • Complete additional bookkeeping, administrative, and accounting procedures as requested
    • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required

    Qualifications


    • Must be computer proficient; experience with accounting or reservation software is a bonus
    • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
    • Great communications. and excellent customer service skills are required
    • Flexible overnight hours are required
    • Some college is preferred but a high school diploma or equivalent is required
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