Parks Programming Events Coordinator - Dallas, United States - Downtown Dallas Inc

Description

Job Description

The Parks Programming & Events Coordinator is responsible for planning, coordinating, and executing a diverse range of programs and events within public parks. This role combines creativity, organization, and community engagement to enhance the recreational and cultural experiences available in the parks system.

Key Responsibilities:

Customer Service and Sales:

• Act as the main point of contact for inquiries, bookings, and reservations for park rentals.

• Provide information about available facilities, rental rates, policies, and procedures to potential renters.

• Promote park rental opportunities through outreach efforts, marketing campaigns, and community engagement initiatives.

Reservation Management:

• Process rental inquiries, complete rental agreements, and manage reservations through a centralized booking system.

• Coordinate scheduling of park facilities, ensuring that rentals do not conflict with other events or maintenance activities.

• Communicate reservation details to park staff, vendors, and other stakeholders to facilitate setup and cleanup for events.

Event Coordination and Support:

• Assist renters with event planning, including logistics, setup arrangements, and access to amenities such as electricity, water, and restroom facilities.

• Provide on-site support during events to ensure that rental guidelines are followed, and park rules are enforced.

• Address any issues or concerns that arise during events, acting as a liaison between renters and park management.

Administrative Tasks:

• Maintain accurate records of rental inquiries, reservations, payments, and correspondence using rental management software or databases.

• Prepare rental agreements, invoices, and receipts for rental transactions, ensuring accuracy and compliance with financial policies.

• Generate reports and analyze rental data to track usage trends, revenue generation, and customer satisfaction metrics.

•Ability to work outdoors in various weather conditions and navigate uneven terrain.

•Lift and carry equipment weighing up to 50 pounds.

•Stand or walk for extended periods during events or program activities.

•Ability to work 6 months out of the year with a flexible schedule.

•The position may require evening and weekend hours to accommodate events and programming schedules. Travel to different park locations within the community may be necessary.

•Flexibility: Willingness to work seasonal hours, including evenings, weekends, and holidays, as required by event schedules. Ability to adapt to changing circumstances and handle high-pressure situations with professionalism and composure.

•Bachelor's degree in Recreation Management, Event Planning, Parks Administration, or related field

•Knowledge of outdoor recreation trends, environmental education principles, and best practices in event management.

•Proficiency in Microsoft Office suite and event management software/tools.