No more applications are being accepted for this job
- Requires detail-oriented, in-depth knowledge of Unified Communications (UC) hardware and software.
- Provides high-level support and technical expertise for Unified Capabilities.
- Responsible for systems administration, operations, maintenance, and associated activities of communication/collaboration platforms installed throughout the USSCENTCOM enterprise.
- Ensure the operation of the enterprise meets defined service levels and serves as the contractor's service owner for service solutions.
- Responsible for applying security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations.
- Install, maintain, update, document, and manage all aspects of collaborative services needed in support client requirements.
- Develop and oversee the adherence to maintenance and performance standards for data, voice, and video network hardware systems.
- Troubleshoot highly complex data, voice and hardware problems.
- Perform capacity planning through ongoing monitoring, alerting, and reporting resource utilization levels and errors in the environment using a variety of tools and processes.
- Perform network readiness collaboration assessments and optimize high level voice and network solutions
- Identifies and resolves technical problems related to the installation, upgrade and daily operations of the customer's geographically dispersed VoIP infrastructure.
- Maintain inventories for support and maintenance per location by working with our selected vendors.
- Build, maintain, and audit all voice network related documentation as it relates to configuration, SOPs, service records, asset inventories, topologies, etc.
- Performs maintenance and upgrade of networks including servers, routers, switches, firewalls, remote access systems, and networks.
- Maintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability.
- Work the ServiceNow ITSM Incident queue to resolve Incidents within established SLAs.
- Coordinates the acquisition of hardware and software as well as subcontractor services as needed.
- Evaluates new communications technologies to enhance capabilities of the network.
- Maintains current knowledge of relevant technology as assigned.
- May coach and provide guidance to less-experienced professionals.
- May have to work afterhours/weekends to resolve issues and/or support exercises.
- Perform other duties as assigned
- IAT Level II or III Baseline Certification.
- Computing Environment (CE) Certificate.
- ITIL v4 Foundation
- BICSI Installer 2 – Copper
- BICSI Installer 2- FiberExperience Requirements: • Experience working with VMWare, Cisco IOS, VG Gateways, PRI Gateways, and Analog Voice Connections, 3rd party secure phones, voice end-point hardware, PBX technologies, along with testing and implementing UC capabilities throughout an enterprise.
- Experience working with vendors, clients, carriers and technical staff on unified capabilities implementation, optimization, maintenance, and ongoing management.
- Experience working with Authentication, Certificates, and Encryption.
- Experience with managing work tasks with ServiceNow or other ITSM tool.
Voice/Data Communications Engineer with Security Clearance - Tampa, FL, United States - Venatore
Description
Venatôre has an excellent opportunity for an experienced Voice/Data Communications EngineerTypical Duties Include:
Implement and maintain collaboration security best practices by assessing current threats, vulnerabilities, risks and associated with Security Technical Implementation Guides (STIGs) and Cyber Task Orders (CTOs).
Clearance Requirement:
Active TS/SCI Government Security Clearance At least one of the following certifications required:
DoD 8570 compliant:
Venatôre governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status, or any other protected classification
(EEO/AA/Protected Veterans/Individuals with Disability employer).