Store Customer Service Specialist - Sylacauga, AL, United States
3 days ago
Job description
DescriptionThis PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at stores within a 25-mile radius of Store #2646, located at: 227 N. Broadway Ave, Sylacauga, AL 35150
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Qualifications
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver's License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Similar jobs
This position is essential to the success of retail stores. Customer Service Specialists determine customer needs answer questions about products recommend solutions resolve customer concerns ensure client satisfaction stay up-to-date with product features maintain store standard ...
6 days ago
This PART-TIME position is essential to the success of our retail stores. · Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Customer S ...
6 days ago
This PART-TIME position is essential to the success of our retail stores. · Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. · Clean s ...
5 days ago
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. · ...
3 weeks ago
The member service specialist is responsible for accurately processing financial transactions and providing information to members in the branch, drive-thru window or by telephone. · ...
1 month ago
The Support Specialist ensures timely and effective resolution of technical and instructional issues for McLeod customers. · ...
2 weeks ago
The Food Service Specialist Opportunity is a role within the MAPCO team that involves delivering customer service and ensuring the cleanliness of store interiors and exteriors. The ideal candidate will have excellent time management skills, be action-oriented, and possess a stron ...
2 weeks ago
Sales Specialists help customers bring their project ideas to life by offering a range of product options, · providing samples, and recommending solutions—including installation and related services. · Sales Specialists listen to customer needs, · address concerns, · highlight cu ...
1 month ago
+We provide tech-enabled solutions that help health systems deliver the right medical records to the patients. · + · +Complete all incoming ROI requests in a timely and efficient manner. · This position must maintain 100% ROI Accuracy. · ...
1 month ago
A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. · ...
1 month ago
· ...
1 month ago
+ Flexible schedules to help you balance other life commitments (school, childcare, family care etc.) Job summary · We'd love to welcome you home as the newest member of the Family · #MyOliveGardenFam Guests may choose to pick up their food in the restaurant or curbside in their ...
3 weeks ago
System One is currently seeking a Traffic Specialist on a 3 year contract position located in Calera, AL. · ...
2 weeks ago
Magnolia Creek treats women with eating disorders who also struggle with co-occurring disorders. Our evidence-based methods take a whole-person approach to achieve recovery. Magnolia Creek is peacefully situated on thirty-six wooded acres. · ...
1 week ago
The Milieu Supervisor provides training scheduling and immediate supervision for the Recovery Care Specialist team at their designated facility. · Provides immediate supervision for Recovery Care Specialists in the oversite of clients throughout their treatment program ensuring c ...
1 week ago
Join our wax studio team where we reveal beautiful skin and empower everyone to feel absolutely gorgeous. Our mission is simple yet powerful: we believe that feeling confident in one's own skin can be transformative. · ...
1 month ago
JOB SUMMARY · The Survey Specialist/Technician is directly responsible for performance of fieldwork and data processing/management in the Survey & Mapping Group of Civil Field Services. This is a field service position responding to survey and mapping requests for all Southern Co ...
3 days ago
Brown Cooling, Heating, Plumbing and Electrical is seeking a Water Leak Detection Specialist with a keen eye for detail and a passion for solving problems to join our growing team. · ...
1 month ago
As an Admission Coordinator, you'll help patients and families access compassionate hospice care when they need it most. You will communicate by phone and in the field, coordinating services, verifying insurance, and ensuring documentation compliance—all while supporting the miss ...
1 month ago
+ Join Premium Retail Services as a Merchandising Specialist where you'll bring top brands to life in stores across your community. · + Represent hundreds of beloved brands across multiple retail locations and help create better shopping experiences for everyone. · L oca te and s ...
1 month ago